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Checkout and order review table
- This topic has 8 replies, 2 voices, and was last updated 1 year, 1 month ago by Elise Noromit.
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AuthorPosts
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October 23, 2023 at 4:39 pm #506404
spnutrateaParticipantHi There,
The following CSS is breaking the table that consists Customer details and Order review.
.woocommerce-checkout > :is(.customer-details, .checkout-order-review) {
flex: 0 0 calc(50% – 15px);
max-width: calc(50% – 15px);
}When a customer using PayPal and forgot to input their email id and phone number the layout is very untidy in the desktop: https://prnt.sc/EXvs9UAGT9MY
Could someone will look into such?
Regards
SPOctober 24, 2023 at 1:44 am #506510
Elise NoromitMemberHello,
Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.
Best Regards
October 24, 2023 at 1:12 pm #506661
spnutrateaParticipantHi Elise,
The storefront link is shared in the private content. Please have a look at it.
Snapshot: https://prnt.sc/fwBSEasKFB1v
October 24, 2023 at 1:15 pm #506662
spnutrateaParticipantCould I ask you please do not change anything online?
October 25, 2023 at 12:49 am #506855
Elise NoromitMemberHello,
Do you want to have the checkout one 100% width column?
Please consider using the Woocommerce builder of WoodMart allowing to create custom templates for product pages and other functional pages that are not editable by default. Woocommerce builder is the inbuilt functionality widget included in the builder you use on the site.
Please check this manual: https://xtemos.com/docs-cat/woocommerce-layouts-builder/?theme=woodmart
If you have any questions please feel free to contact us.Best Regards
November 3, 2023 at 1:44 pm #509622
spnutrateaParticipantHi Elise,
Checkout page is created woocommerce default layout. Are you recommending create a checkout layout by using Woodmart?
Please let me know earliest possible.
Kind regards
SPNovember 4, 2023 at 12:23 am #509779
Elise NoromitMemberHello,
Yes, that is what we recommend, if it does solve the issue, insert the site admin access into the Private content below the message area.
If you have any questions please feel free to contact us.
Best Regards
November 7, 2023 at 4:33 pm #510588
spnutrateaParticipantNah it did not solve the problem. Could you check when users does not fill the billing details and hit paypal button. The table is completely untidy. When an user uses Amazon Pay the billing details section is very much disjointed.
November 8, 2023 at 3:18 am #510668
Elise NoromitMemberHello,
Your custom layout is not activated:https://gyazo.com/9ce5842a25b409f430428a2781c9791b
I checked the page it is not broken on tablet and mobile: https://gyazo.com/d29a115df01d4d890dc707ae55ab83c8
Please enable it and edit as any other page: https://xtemos.com/docs-topic/checkout-page-builder/
If you have any questions please feel free to contact us.
Best Regards
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