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Checkout appearing in one column with WooCommerce 8.8.2 on Desktop
- This topic has 13 replies, 5 voices, and was last updated 10 months, 2 weeks ago by
Artem Temos.
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AuthorPosts
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April 17, 2024 at 8:57 pm #558171
kingyParticipantHello,
Our checkout page is appearing as one column (like as if it’s mobile) on desktop.
Please add a product to cart and go to the checkout page.
You helped us fix this issue over a year ago, when there was a woo/theme update, and now it is back.
Can you please provide the code/patch to fix this?
April 18, 2024 at 11:41 am #558349
Luke NielsenKeymasterHello,
In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?
Kind Regards
April 18, 2024 at 11:45 am #558352
office-6778ParticipantSame
April 18, 2024 at 12:10 pm #558384
office-6778ParticipantAccess is attached
April 18, 2024 at 2:17 pm #558464
markusParticipantHey, I am facing the very same issue and just extended my support licence to be able to post here.
That’s my findings so far:
- Yes that issue is happening to others as well
- Downgrading to WoodMart 7.4. does not solve it (because the updates of WoodMart and WooCommerce came out pretty much at the same time)
- Downgrading to WooCommerce 7.8 does solve it
- I disabled all plugins except WooCommerce, Elementor and WoodMart Core and the issue still showed with Woo 8.8.2 (1 column instead of 2 columns on desktop at /checkout)
- I installed a completely new WordPress with WooCommerce and WoodMart only and imported one of the newest layout packs “Pills” → to my surprise it showed in 2 columns there https://woodmart.xtemos.com/pills/
- I installed another, older prebuilt website “shoes” and saw that it also works and it shows 2 columns
- I also tested Storefront of course and it’s not showing any issue there
So it seems, the issue is there as several report it, it’s related to WooCommerce 8.8.2 but obviously there can be some settings in WoodMart that would not show the issue as we can see in the latest full template site “Pills” – it’s just not fully clear yet, but it did show up with the update from WooCommerce 7.8.0 to 8.8.2
April 18, 2024 at 4:27 pm #558536
kingyParticipantHello,
Please provide your email, and I will send temp logins.
I noticed I can fix the issue with changing: form.woocommerce-checkout {flex-wrap: wrap;} – to “nowrap”, but this is not the best solution, so I rather have you provide one, as the margin/padding at the bottom for other element isn’t how it was before with this.
April 18, 2024 at 5:32 pm #558577
markusParticipantI have no idea what the rules are in here and if hijacking another thread is allowed or not at all, as it comes with pros and cons. I just want to confirm,
form.woocommerce-checkout {flex-wrap: nowrap;}
does work for me as well, but I also prefer to wait for an official solution. I did not implement it, just tested in Google InspectApril 18, 2024 at 5:35 pm #558578
Artem TemosKeymasterHello,
To fix this issue, try to add the following code snippet to the Custom CSS area in Theme Settings.
form.woocommerce-checkout wc-order-attribution-inputs { order: 3; }
This issue will also be fixed in the next theme update.
Kind Regards
April 18, 2024 at 6:12 pm #558605
kingyParticipantThanks, that has fixed it.
April 18, 2024 at 6:19 pm #558606
markusParticipantFixed it for me as well – please mention it in the changelog once it’s fixed so that we can remove it again
April 19, 2024 at 4:17 pm #558926
Artem TemosKeymasterHello,
Please update the theme to the recently released 7.5.1 version. The issue should be fixed.
Kind Regards
April 19, 2024 at 4:41 pm #558950
markusParticipantJust downloaded and tested. Confirm
April 19, 2024 at 4:48 pm #558953
kingyParticipantWorks. Thanks!
April 19, 2024 at 5:34 pm #558980
Artem TemosKeymasterThank you for the feedback.
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