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checkout button missing
- This topic has 21 replies, 3 voices, and was last updated 6 years, 11 months ago by Artem Temos.
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AuthorPosts
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November 27, 2017 at 7:21 pm #25871
JuliaSanParticipantHi, I am setting up a webshop with Woodmart, and I have an issue with the checkout page: the proceed button is missing. There is no possibility to get to the next step.
I have checked by switching to another Theme (Twentyseventeen), and the button is there, while it is not there with the Woodmart CHild theme.
I have atteched 2 screenshots: 1 with the Twenty Seventeen theme and 1 with Woodmart theme.Could you please advise?
Thanks,
JuliaAttachments:
You must be logged in to view attached files.November 27, 2017 at 7:35 pm #25874
Artem TemosKeymasterHi,
Please, provide us your website link so we can check it.
Regards
November 27, 2017 at 8:14 pm #25884
JuliaSanParticipanthttps://www.meerwasser-experte.at
It is still work in progress 🙂November 28, 2017 at 7:31 am #25915
Artem TemosKeymasterCould you please try to disable additional plugins and provide us your admin access so we can check this problem?
November 29, 2017 at 1:20 pm #26206
JuliaSanParticipantHi, I have deactivated the plugins, and then it worked fine.
I found out that the plugin “German Market” is the reason for the issue.
I changed there some settings, and now the button is visible.
However, the layout looks quite crooked – see attached screenshot.
Do you have any experience with this?
Can I change some coding in order to have a proper layout again?Thanks,
JuliaAttachments:
You must be logged in to view attached files.November 29, 2017 at 2:53 pm #26228
Artem TemosKeymasterHi,
Can you please provide us an access to your website so we can check it?
November 29, 2017 at 3:29 pm #26237
JuliaSanParticipantSure, and thanks.
November 29, 2017 at 3:33 pm #26238
Artem TemosKeymasterSorry, but we can’t see your website with this authentification information.
November 29, 2017 at 3:45 pm #26241
JuliaSanParticipantYou need the WordPress access, right?
I just tried this access and it worked for me.November 29, 2017 at 3:46 pm #26242
Artem TemosKeymasterWe get this window also https://gyazo.com/7bbc01c97cc5813c1f5b57b596adfe6e
November 29, 2017 at 3:54 pm #26245
JuliaSanParticipantI don’t know what this is, when I click on this link and add the above credentials it works.
Do you have any idea how to solve this?November 29, 2017 at 3:54 pm #26247
Artem TemosKeymasterContact your hosting providers for help since it is related to your server.
November 29, 2017 at 4:17 pm #26259
JuliaSanParticipantMy issue is not that I cannot login, but that the layout of the page in your theme does not look the way it should be.
So I do not have a hosting issue for sure.
Can you please advise?
ThanksNovember 29, 2017 at 5:11 pm #26262
Artem TemosKeymasterWe understand and trying to help you. But to do that we need to check your website first. Now, we can’t visit it.
November 30, 2017 at 11:33 am #26368
JuliaSanParticipantI know, sorry.
Can you try, please with this other credentials?
Thanks!November 30, 2017 at 12:31 pm #26375
Artem TemosKeymasterHere is what we get in result https://gyazo.com/f1e894286d34500e3da8d6dc2db58eba
November 30, 2017 at 3:30 pm #26397
JuliaSanParticipantDo you need access to ftp server or to WordPress?
November 30, 2017 at 3:31 pm #26398
Artem TemosKeymasterFirst of all, we need to access your website. Did you contact your hosting provider for help?
November 30, 2017 at 4:11 pm #26406
JuliaSanParticipantNo, because I do not really understand what the issue is.
WHat do you mean by website? You want to see the frontend what the public sees, or wordpress admin or ftp?
Sorry for not understanding, I am not a pro.November 30, 2017 at 8:38 pm #26432
Bogdan DonovanKeymasterTry to add the following code snippet to the Custom CSS area in Theme Settings to fix this issue.
.woocommerce-checkout .checkout { margin-left: -15px; margin-right: -15px; -webkit-box-align: flex-start; -ms-flex-align: flex-start; align-items: flex-start; } .woocommerce-checkout .checkout > div { -ms-flex-preferred-size: 50%; flex-basis: 50%; max-width: 50%; width: 50%; padding-left: 15px; padding-right: 15px; } .woocommerce-checkout .checkout .col2-set { -ms-flex-direction: column; flex-direction: column; } .woocommerce-checkout .checkout .woocommerce-checkout-review-order { position: relative; background-color: #f8f8f8; padding: 30px; margin-left: 15px; margin-right: 15px; } .woocommerce-checkout .woocommerce-checkout-review-order:before { content: "Deine Bestellung"; font-size: 22px; font-weight: 600; text-transform: uppercase; color: #2d2a2a; display: block; margin-bottom: 20px; text-align: center; } .woocommerce-checkout #order_review_heading { display: none; } @media (max-width: 768px) { .woocommerce-checkout .checkout { margin-left: 0px; margin-right: 0px; } .woocommerce-checkout .checkout > div { -ms-flex-preferred-size: 100%; flex-basis: 100%; max-width: 100%; width: 100%; padding-left: 0; padding-right: 0; } .woocommerce-checkout .checkout .woocommerce-checkout-review-order { margin-left: 0; margin-right: 0; } }
Regards
December 1, 2017 at 7:18 pm #26626
JuliaSanParticipantHi, thanks so much for your help.
This worked perfectly!!!!
Thanks again,
JuliaDecember 1, 2017 at 10:36 pm #26645
Artem TemosKeymasterYou are welcome!
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