Home Forums WoodMart support forum checkout button missing

checkout button missing

Viewing 22 posts - 1 through 22 (of 22 total)
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  • #25871

    JuliaSan
    Participant

    Hi, I am setting up a webshop with Woodmart, and I have an issue with the checkout page: the proceed button is missing. There is no possibility to get to the next step.
    I have checked by switching to another Theme (Twentyseventeen), and the button is there, while it is not there with the Woodmart CHild theme.
    I have atteched 2 screenshots: 1 with the Twenty Seventeen theme and 1 with Woodmart theme.

    Could you please advise?
    Thanks,
    Julia

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    #25874

    Artem Temos
    Keymaster

    Hi,

    Please, provide us your website link so we can check it.

    Regards

    #25884

    JuliaSan
    Participant

    https://www.meerwasser-experte.at
    It is still work in progress 🙂

    #25915

    Artem Temos
    Keymaster

    Could you please try to disable additional plugins and provide us your admin access so we can check this problem?

    #26206

    JuliaSan
    Participant

    Hi, I have deactivated the plugins, and then it worked fine.
    I found out that the plugin “German Market” is the reason for the issue.
    I changed there some settings, and now the button is visible.
    However, the layout looks quite crooked – see attached screenshot.
    Do you have any experience with this?
    Can I change some coding in order to have a proper layout again?

    Thanks,
    Julia

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    #26228

    Artem Temos
    Keymaster

    Hi,

    Can you please provide us an access to your website so we can check it?

    #26237

    JuliaSan
    Participant

    Sure, and thanks.

    #26238

    Artem Temos
    Keymaster

    Sorry, but we can’t see your website with this authentification information.

    #26241

    JuliaSan
    Participant

    You need the WordPress access, right?
    I just tried this access and it worked for me.

    #26242

    Artem Temos
    Keymaster
    #26245

    JuliaSan
    Participant

    I don’t know what this is, when I click on this link and add the above credentials it works.
    Do you have any idea how to solve this?

    #26247

    Artem Temos
    Keymaster

    Contact your hosting providers for help since it is related to your server.

    #26259

    JuliaSan
    Participant

    My issue is not that I cannot login, but that the layout of the page in your theme does not look the way it should be.
    So I do not have a hosting issue for sure.
    Can you please advise?
    Thanks

    #26262

    Artem Temos
    Keymaster

    We understand and trying to help you. But to do that we need to check your website first. Now, we can’t visit it.

    #26368

    JuliaSan
    Participant

    I know, sorry.
    Can you try, please with this other credentials?
    Thanks!

    #26375

    Artem Temos
    Keymaster
    #26397

    JuliaSan
    Participant

    Do you need access to ftp server or to WordPress?

    #26398

    Artem Temos
    Keymaster

    First of all, we need to access your website. Did you contact your hosting provider for help?

    #26406

    JuliaSan
    Participant

    No, because I do not really understand what the issue is.
    WHat do you mean by website? You want to see the frontend what the public sees, or wordpress admin or ftp?
    Sorry for not understanding, I am not a pro.

    #26432

    Bogdan Donovan
    Keymaster

    Try to add the following code snippet to the Custom CSS area in Theme Settings to fix this issue.

    .woocommerce-checkout .checkout {
    	margin-left: -15px;
    	margin-right: -15px;
      -webkit-box-align: flex-start;
      -ms-flex-align: flex-start;
      align-items: flex-start;
    }
    
    .woocommerce-checkout .checkout > div {
    	-ms-flex-preferred-size: 50%;
    	flex-basis: 50%;
    	max-width: 50%;
    	width: 50%;
    	padding-left: 15px;
    	padding-right: 15px;
    }
    
    .woocommerce-checkout .checkout .col2-set {
        -ms-flex-direction: column;
        flex-direction: column;
    }
    
    .woocommerce-checkout .checkout .woocommerce-checkout-review-order {
    		position: relative;
        background-color: #f8f8f8;
    	  padding: 30px;
    	  margin-left: 15px;
        margin-right: 15px;
    }
    
    .woocommerce-checkout .woocommerce-checkout-review-order:before {
    	content: "Deine Bestellung";
    	font-size: 22px;
      font-weight: 600;
      text-transform: uppercase;
    	color: #2d2a2a;
    	display: block;
    	margin-bottom: 20px;
    	text-align: center;
    }
    
    .woocommerce-checkout #order_review_heading {
    	display: none;
    }
    
    @media (max-width: 768px) {
    .woocommerce-checkout .checkout {
    	margin-left: 0px;
    	margin-right: 0px;
    }
    	
    .woocommerce-checkout .checkout > div {
    	-ms-flex-preferred-size: 100%;
    	flex-basis: 100%;
    	max-width: 100%;
    	width: 100%;
    	padding-left: 0;
    	padding-right: 0;
    }
    	
    .woocommerce-checkout .checkout .woocommerce-checkout-review-order {
    	  margin-left: 0;
        margin-right: 0;
    }
    	
    }

    Regards

    #26626

    JuliaSan
    Participant

    Hi, thanks so much for your help.
    This worked perfectly!!!!
    Thanks again,
    Julia

    #26645

    Artem Temos
    Keymaster

    You are welcome!

Viewing 22 posts - 1 through 22 (of 22 total)