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Checkout button takes me to external website?
- This topic has 16 replies, 2 voices, and was last updated 7 years, 8 months ago by Artem Temos.
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AuthorPosts
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March 31, 2017 at 2:42 pm #11551
AdamParticipantHi, when I click on the checkout button takes me to external website as you can see in the screen shot below.
Everything else is normal, it just doesn’t take me to the checkout page.
Attachments:
You must be logged in to view attached files.March 31, 2017 at 3:06 pm #11554
AdamParticipantIt seems to be a conflict with the theme and the shortcode.
March 31, 2017 at 5:32 pm #11559
Artem TemosKeymasterHello,
Please, check if you have configured Cart and Checkout pages in WooCommerce Settings and these pages exist in admin panel -> Pages. Also, try to resave your permalinks settings in WordPress.
Regards
March 31, 2017 at 6:09 pm #11563
AdamParticipantThanks for the response!
I have tried both of these and I am still having the issue. I have tried disabling all plugins as well.
March 31, 2017 at 6:17 pm #11564
Artem TemosKeymasterDoes it happen with our theme only? Can you open cart or checkout page directly?
March 31, 2017 at 7:03 pm #11568
AdamParticipantIt appears to happen with other themes as well.
I can not open the checkout directly. The Cart is fine.
March 31, 2017 at 7:30 pm #11569
Artem TemosKeymasterIt means that it is not a theme bug or problem and we don’t have any solution for you. We suggest you disable all additional plugins and check WooCommerce settings.
March 31, 2017 at 8:19 pm #11570
AdamParticipantI found out it is an issues with the CSS I was provided from you for a color correction on the cart screen.
When I go through the full page cart it is fine.
But, when I click on the Checkout button (see screenshot) it redirects me to the external page.
The CSS you provide me with is:
.cart-widget-side .widget-heading {
background: #555e58;
}Attachments:
You must be logged in to view attached files.April 1, 2017 at 5:08 am #11572
Artem TemosKeymasterSo do you mean that if you remove the CSS code checkout works fine?
April 3, 2017 at 3:41 pm #11651
AdamParticipantYes, that is correct.
However, I would still like the cart color to be my selected color and not the black color that is default.
Question 2:
How do I change the color of the background on mobile for the Main menu as well, It has a black background.
Attachments:
You must be logged in to view attached files.April 3, 2017 at 5:07 pm #11659
Artem TemosKeymasterCould you please remove the code, be sure that checkout is working correctly and send us your admin access?
What color do you want to apply for the mobile navigation?April 11, 2017 at 1:30 pm #12091
AdamParticipantI would like the background color to be #555e58. I am also having an alignment issue with my header after the latest update.
I am attaching a screenshot.
Attachments:
You must be logged in to view attached files.April 11, 2017 at 2:03 pm #12099
Artem TemosKeymasterBut did you remove the code that causes the checkout issue?
April 11, 2017 at 3:37 pm #12116
AdamParticipantYes I did.
April 11, 2017 at 4:13 pm #12120
Artem TemosKeymasterDoes the checkout work correctly now or not?
April 11, 2017 at 5:17 pm #12124
AdamParticipantYes, it works correctly.
April 11, 2017 at 6:05 pm #12128
Artem TemosKeymasterOK, please check now. And write how we can check ourselves.
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