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checkout fields and checkout page problem

Viewing 19 posts - 1 through 19 (of 19 total)
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  • #630867

    mahdyadel21
    Participant

    hi ,
    can you idk how to customize the checkout page and put in regular page with my header and footer
    its just like a section in a page idk how to handle this
    and i want to add recaptcha as field in checkout page

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    #631354

    Hung Pham
    Keymaster

    Hi mahdyadel21,

    Thanks for reaching to us and appreciate your patience.

    You are using a Custom Single Product layout, which is built with WoodMart WooCommerce builderNavigate to Layouts > edit the layout. You can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

    Regarding recaptcha, for specialized assistance and potential solutions, I kindly suggest that you reach out directly to the WooCommerce plugin’s support team https://wordpress.org/support/plugin/woocommerce/, who are better equipped to provide you with the guidance you requires or You need to find a third party plugin to achieve more functionality that best suits you.

    Regards,

    #631667

    mahdyadel21
    Participant

    all good , can you see thank you page for me in my site it’s named “PS”
    i put it in Woo Pages Pusrchase Summary ====> PS
    And i put the shortcode
    [woocommerce_checkout]
    but when i complete an order THE PS page appear like this

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    #631935

    Hung Pham
    Keymaster

    Hi mahdyadel21,

    Please let me know if you resolved it https://ibb.co/37jP0Tm

    Regards,

    #632000

    mahdyadel21
    Participant

    NO , checkout page is fine i was talking about the thank you page
    after the customer complete his order its not appear well , its as the picture i provided
    ****************i just want to solve thankyou page problem*******************

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    #632063

    Hung Pham
    Keymaster

    Hi mahdyadel21,

    Would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,

    #632116

    mahdyadel21
    Participant

    no i don’t mind (don’t delete any thing) ****just deactivate****

    #632825

    Artem Temos
    Keymaster

    Hello,

    When we disabled all the plugins that are not related to our theme, the Thank you page displayed correctly. Here is a screenshot https://gyazo.com/aae57cec8b7010170d62636c0b36aac9
    Try to find out which plugin causes this problem on your website.

    Kind Regards

    #632840

    mahdyadel21
    Participant

    whats the plugins i should disable ?
    and you provide me an picture from elementor
    and its show in elementor no problem
    but when it come to make an real order its not display

    #632841

    Artem Temos
    Keymaster

    You can enable them one by one to identify which plugin causes this. I sent you a screenshot from the website and real order, not from the Elementor backend.

    #632842

    mahdyadel21
    Participant

    same problem , i disabled all plugins not for woodmart
    can you please check it last time and deactivate what you want
    i will do nothing with it i’ll wait for you to test an order

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    #632848

    Artem Temos
    Keymaster

    We see a lot of plugins active at the moment. Please leave only theme-related plugins and test how it works.

    #632850

    mahdyadel21
    Participant

    only theme plugin and elementor and woocomerce plugins are active
    and i deactivate any other plugins and still same problem

    #632853

    mahdyadel21
    Participant

    just these plugins are active

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    #632922

    Artem Temos
    Keymaster

    Please disable the rest of the plugin as well. Leave only theme-related and let us test again if it still doesn’t work for you.

    #632988

    mahdyadel21
    Participant

    yes its same problem after disable plugins not related with your theme you can test

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    #633030

    Artem Temos
    Keymaster

    Here is a video of how it works when plugins are disabled https://gyazo.com/faa4f8464963808acbbfbda8d0263c74

    #633044

    mahdyadel21
    Participant

    its works , thank you
    much love

    #633098

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

Viewing 19 posts - 1 through 19 (of 19 total)

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