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checkout fields and checkout page problem
- This topic has 18 replies, 3 voices, and was last updated 1 month, 1 week ago by
Artem Temos.
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AuthorPosts
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January 18, 2025 at 10:58 pm #630867
mahdyadel21Participanthi ,
can you idk how to customize the checkout page and put in regular page with my header and footer
its just like a section in a page idk how to handle this
and i want to add recaptcha as field in checkout pageAttachments:
You must be logged in to view attached files.January 21, 2025 at 6:47 am #631354
Hung PhamKeymasterHi mahdyadel21,
Thanks for reaching to us and appreciate your patience.
You are using a Custom Single Product layout, which is built with WoodMart WooCommerce builderNavigate to Layouts > edit the layout. You can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/
Regarding recaptcha, for specialized assistance and potential solutions, I kindly suggest that you reach out directly to the WooCommerce plugin’s support team https://wordpress.org/support/plugin/woocommerce/, who are better equipped to provide you with the guidance you requires or You need to find a third party plugin to achieve more functionality that best suits you.
Regards,
January 21, 2025 at 10:03 pm #631667
mahdyadel21Participantall good , can you see thank you page for me in my site it’s named “PS”
i put it in Woo Pages Pusrchase Summary ====> PS
And i put the shortcode
[woocommerce_checkout]
but when i complete an order THE PS page appear like thisAttachments:
You must be logged in to view attached files.January 22, 2025 at 6:49 pm #631935
Hung PhamKeymasterJanuary 23, 2025 at 3:06 am #632000
mahdyadel21ParticipantNO , checkout page is fine i was talking about the thank you page
after the customer complete his order its not appear well , its as the picture i provided
****************i just want to solve thankyou page problem*******************Attachments:
You must be logged in to view attached files.January 23, 2025 at 10:23 am #632063
Hung PhamKeymasterHi mahdyadel21,
Would you mind if I deactivate extra plugins for testing? Please confirm me back.
Regards,
January 23, 2025 at 11:59 am #632116
mahdyadel21Participantno i don’t mind (don’t delete any thing) ****just deactivate****
January 26, 2025 at 2:13 pm #632825
Artem TemosKeymasterHello,
When we disabled all the plugins that are not related to our theme, the Thank you page displayed correctly. Here is a screenshot https://gyazo.com/aae57cec8b7010170d62636c0b36aac9
Try to find out which plugin causes this problem on your website.Kind Regards
January 26, 2025 at 2:44 pm #632840
mahdyadel21Participantwhats the plugins i should disable ?
and you provide me an picture from elementor
and its show in elementor no problem
but when it come to make an real order its not displayJanuary 26, 2025 at 2:48 pm #632841
Artem TemosKeymasterYou can enable them one by one to identify which plugin causes this. I sent you a screenshot from the website and real order, not from the Elementor backend.
January 26, 2025 at 3:05 pm #632842
mahdyadel21Participantsame problem , i disabled all plugins not for woodmart
can you please check it last time and deactivate what you want
i will do nothing with it i’ll wait for you to test an orderAttachments:
You must be logged in to view attached files.January 26, 2025 at 4:05 pm #632848
Artem TemosKeymasterWe see a lot of plugins active at the moment. Please leave only theme-related plugins and test how it works.
January 26, 2025 at 4:13 pm #632850
mahdyadel21Participantonly theme plugin and elementor and woocomerce plugins are active
and i deactivate any other plugins and still same problemJanuary 26, 2025 at 4:28 pm #632853
mahdyadel21Participantjust these plugins are active
Attachments:
You must be logged in to view attached files.January 27, 2025 at 10:51 am #632922
Artem TemosKeymasterPlease disable the rest of the plugin as well. Leave only theme-related and let us test again if it still doesn’t work for you.
January 27, 2025 at 12:28 pm #632988
mahdyadel21Participantyes its same problem after disable plugins not related with your theme you can test
Attachments:
You must be logged in to view attached files.January 27, 2025 at 1:17 pm #633030
Artem TemosKeymasterHere is a video of how it works when plugins are disabled https://gyazo.com/faa4f8464963808acbbfbda8d0263c74
January 27, 2025 at 1:27 pm #633044
mahdyadel21Participantits works , thank you
much loveJanuary 27, 2025 at 3:02 pm #633098
Artem TemosKeymasterGreat, we are glad that you sorted it out. Feel free to contact us if you have any further questions.
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