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checkout form issues

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  • #167751

    Larisa
    Participant

    1. On some reason, the value of Field “Населённый пункт*” (town) at the checkout the form is not copied from Address (where this value is filled). How to fix it?

    2. How to uncheck the “DELIVERY TO OTHER ADDRESS” at the checkout form?

    3. How to make the product name an active link at the checkout form?

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    #167812

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    1) I have seen your screenshots. You mean the field “Населённый пункт* town value not shown in the my account details right. That might be possible that the person might not filled that field. You can also test those fields with some default theme.

    2) Check the below article to uncheck the “Ship to different address” option:
    https://wordpress.org/support/topic/untick-the-box-ship-to-different-address/

    3) Unfortunately there is no such option in theme settings to make the product name an active link in the checkout form. Actually the checkout page is a part of default WooCommerce functionality and our theme does not influence this.

    Best Regards.

    #167840

    Larisa
    Participant

    Hello!
    I mean absolutely opposite. The field in the my account details is filled.
    But in the checkout form it is not.

    1) I have seen your screenshots. You mean the field “Населённый пункт* town value not shown in the my account details right. That might be possible that the person might not filled that field. You can also test those fields with some default theme.

    #167858

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I got your point that the town field did not autofill in the checkout form as its have some value in my account. This is not a must thing that all the fields must be auto fill because their value comes from cache. So if the value is not in cache and cookies then it will not be filled.

    Also this is not related to our theme its a part of WooCommerce functionality.

    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)