Checkout loading infinitely

Hi,

I have a problem with checkout page. I can not reproduce this 100% of the time but most often it happens on an iPad.

Steps to reproduce:
(Pre requisite: user not logged in)

1.Add product to cart
2.Proceed to checkout
3.Fill in all data with just one or two letters
I get this:https://prnt.sc/hfdwrb

When I try to input correct data afterwards, I get this:
https://prnt.sc/hfdx4v

Hi,

Could you please test it with default WordPress theme to understand is it issue related to our theme or not?

Thank you in advance.

Hi,

I just tried with Twenty Seventeen. The issue is still here.
I don’t understand – I didn’t change anything in woocommerce code and I have latest updates.

Maybe some issue with some of the installed plugins.

Hi,

I fixed that – it was one of the plugins. However after switching back to BASEL child my footer disappeared and I can’t make it display again. I have all the items in widgets footer columns, correct footer layout and it’s still invisible. Could you please help?

Best,
Jakub

It is a WordPress issue that widgets configurations may be lost after theme switch. You need to add your widgets to right areas in Appearance -> Widgets.

They are in the right areas, thats the point – I still cant see them on website. Please see screenshot attached.

screenshot meant for previous post:
https://prnt.sc/hfjhc7

There is no widget in the first footer area. That is why the whole footer is not shown.

Thank you, problem solved 🙂

You are welcome!

[Author]

Posts