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Checkout Out Page on constant loading
- This topic has 10 replies, 2 voices, and was last updated 3 years, 1 month ago by Elise Noromit.
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AuthorPosts
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October 20, 2021 at 6:37 pm #326662
[email protected]ParticipantWhenever i am trying to add a product and trying to logout it is giving me huge errors in console
October 20, 2021 at 6:38 pm #326663
[email protected]ParticipantI am trying to checkout
October 20, 2021 at 6:44 pm #326665
[email protected]ParticipantUncaught ReferenceError: woodmartThemeModule is not defined
at headerBuilder.min.js?ver=6.1.5:1
at headerBuilder.min.js?ver=6.1.5:1
loginDropdown.min.js?ver=6.1.5:1 Uncaught ReferenceError: woodmartThemeModule is not defined
at loginDropdown.min.js?ver=6.1.5:1
at loginDropdown.min.js?ver=6.1.5:1
wishlist.min.js?ver=6.1.5:1 Uncaught ReferenceError: woodmartThemeModule is not defined
at wishlist.min.js?ver=6.1.5:1
at wishlist.min.js?ver=6.1.5:1
onRemoveFromCart.min.js?ver=6.1.5:1 Uncaught ReferenceError: woodmartThemeModule is not defined
at onRemoveFromCart.min.js?ver=6.1.5:1
at onRemoveFromCart.min.js?ver=6.1.5:1
menuOffsets.min.js?ver=6.1.5:1 Uncaught ReferenceError: woodmartThemeModule is not defined
at menuOffsets.min.js?ver=6.1.5:1
at menuOffsets.min.js?ver=6.1.5:1
menuSetUp.min.js?ver=6.1.5:1 Uncaught ReferenceError: woodmartThemeModule is not defined
at menuSetUp.min.js?ver=6.1.5:1
at menuSetUp.min.js?ver=6.1.5:1
owlCarouselInit.min.js?ver=6.1.5:1 Uncaught ReferenceError: woodmartThemeModule is not defined
at owlCarouselInit.min.js?ver=6.1.5:1
at owlCarouselInit.min.js?ver=6.1.5:1
quickShop.min.js?ver=6.1.5:1 Uncaught ReferenceError: woodmartThemeModule is not defined
at String.<anonymous> (quickShop.min.js?ver=6.1.5:1)
at Function.each (jquery.min.js?ver=3.6.0:2)
at quickShop.min.js?ver=6.1.5:1
at quickShop.min.js?ver=6.1.5:1
woodmartCompare.min.js?ver=6.1.5:1 Uncaught ReferenceError: woodmartThemeModule is not defined
at woodmartCompare.min.js?ver=6.1.5:1
at woodmartCompare.min.js?ver=6.1.5:1
productImagesGallery.min.js?ver=6.1.5:1 Uncaught ReferenceError: woodmartThemeModule is not defined
at productImagesGallery.min.js?ver=6.1.5:1
at productImagesGallery.min.js?ver=6.1.5:1
quickView.min.js?ver=6.1.5:1 Uncaught ReferenceError: woodmartThemeModule is not defined
at String.<anonymous> (quickView.min.js?ver=6.1.5:1)
at Function.each (jquery.min.js?ver=3.6.0:2)
at quickView.min.js?ver=6.1.5:1
at quickView.min.js?ver=6.1.5:1October 20, 2021 at 7:32 pm #326671
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
I am trying to enter your site, however, it is not reachable. Please make sure you have the recent theme version 6.1.5, if you have not, please make the full backup of your site and update the theme: https://xtemos.com/docs/woodmart/update-theme-2/
If the problem remains, please provide the site admin access.
Best Regards
October 21, 2021 at 3:37 am #326707
[email protected]Participanthttps://www.carnagestore.com It is reachable, the theme is 6.1.5 and it is already updated.Admin access in private content
October 21, 2021 at 1:36 pm #326823
Elise NoromitMemberHello,
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards
October 21, 2021 at 1:44 pm #326828
[email protected]ParticipantWoodmart core is causing the issue.
October 21, 2021 at 8:41 pm #326877
Elise NoromitMemberHello,
WoodMart core is an essential theme plugin it may not cause the problem.
Please confirm the permission for plugins deactivation, switching to the parent. This testing may take up to 15 minutes. You would better make the full backup of your site.
Best Regards
October 21, 2021 at 8:42 pm #326878
[email protected]ParticipantYou have my permission
October 22, 2021 at 4:04 am #326896
[email protected]Participantanyupdate?
October 22, 2021 at 1:35 pm #327004
Elise NoromitMemberHello,
As soon as I have deactivated the child theme and plugins: https://gyazo.com/6888f12361349828fd9082a8f3414ab7
I have added the product to the cart and went to the checkout being logged out: https://gyazo.com/86d305c4dcf04ac33bee8ca1295ef7b5 and https://gyazo.com/b12e52c327699df303bf035e149811a1
And I could not add to the cart when all the plugins were activated other than with the child theme.
Please deactivate all the plugins except these ones: https://gyazo.com/6888f12361349828fd9082a8f3414ab7 activate the parent theme.
If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem. And then finally enable the child theme and check once more.
Best Regards
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