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checkout page design + fields not removed

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #561189

    kctmohammedcherif
    Participant

    hello team
    i do not know what happened to the design , i t became not responsive in pc , but it works normally in mobile
    as you can see from the picture https://prnt.sc/32yfchi5m0mK

    Also the fields i wanted to delete i disable them from the checkfields and they still apear !

    #561271

    Hello,

    Please make sure you are using the latest version of the theme. The latest version of the Theme running is 7.5.1.

    If the issue remains, deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue.If the issue remains share the wp logins details so i will check and give you a possible solution.

    Best Regards.

    #561292

    kctmohammedcherif
    Participant

    it’s fixed thank you , can you please let me know how to deactivate checkout fields i tried using the woo-commerce and the other plugin mentioned in the topics related . any idea

    #561303

    Hello,

    Navigate to Theme Settings -> Shop -> Checkout -> turn on the “Checkout fields manager” option.

    Then you will be able to configure the checkout fields in Dashboard -> WooCommerce -> Checkout Fields.

    Please follow this guide:
    https://xtemos.com/docs-topic/fields-manager/

    Best Regards.

    #561318

    kctmohammedcherif
    Participant

    Hello Sir i tried the solution step by step and it’s not working
    can you please check for me ?
    i provided the logins in private section

    #561526

    Hello,

    This feature is working fine on your site. you have disabled the some checkout fields and it is not showing.
    Screenshot for clarification:
    https://ibb.co/vs3BjvD

    Check back your site after completely clearing the browser cache and check the issue.

    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)