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Click on cart or checkout is redirecting to homepage
- This topic has 17 replies, 2 voices, and was last updated 2 years, 5 months ago by Aizaz Imtiaz Awan.
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AuthorPosts
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June 23, 2022 at 9:37 am #385574
CarinaParticipantClick on cart or checkout is redirecting to homepage. I have set the correct pages under Woocommerce Settings and even created new ones and replace the old ones to test it. Still I can open up the cart page.
June 23, 2022 at 11:57 am #385622
Aizaz Imtiaz AwanKeymasterHello,
Your cart and checkout pages must contain the shortcodes “[woocommerce_cart]” “[woocommerce_checkout]“.
Please make sure that pages have these shortcodes then check back.
Best Regards
June 23, 2022 at 12:05 pm #385624
CarinaParticipantYes of course, the codes are already active on those pages.
June 23, 2022 at 2:14 pm #385670
Aizaz Imtiaz AwanKeymasterHello,
Please provide the admin panel login details of the website to check it myself and help you out accordingly.
Best Regards
June 23, 2022 at 2:20 pm #385673
CarinaParticipantYes of course
June 23, 2022 at 3:39 pm #385710
Aizaz Imtiaz AwanKeymasterHello,
Could you please check how it works with the default wordpress theme just to check whether the issue is with our theme or not?
Best Regards
June 23, 2022 at 4:16 pm #385726
CarinaParticipantHi, I just ckecked with the Twenty Twenty Theme and it worked perfectly. It seems really to be something with woodmart theme.
June 23, 2022 at 6:54 pm #385764
CarinaParticipantHi there, Could you find anythig out?
June 24, 2022 at 10:02 am #385899
Aizaz Imtiaz AwanKeymasterHello,
Please deactivate all the third party plugins, activate the parent theme then check back.
If the problem still continues then leave all the third party plugins deactivated and tell me then we will troubleshoot with the theme plugins.
Best Regards
June 25, 2022 at 3:29 pm #386216
CarinaParticipantHello I did just that. I can\’t find any other result, than it\’s a problem with the them.
June 25, 2022 at 3:30 pm #386217
CarinaParticipantVarious things change on the website, since I shared access and I can’t find out why or how to fix it.
The product images are now suddenly very small and a part of the footer is just gone.Attachments:
You must be logged in to view attached files.June 25, 2022 at 3:51 pm #386224
Aizaz Imtiaz AwanKeymasterHello,
We haven’t made any changes to the site that can cause the issues to appear.
I have logged into your website and most of the third party plugins are still activated. Please deactivate all the third party plugins and tell me then we will troubleshoot with the theme plugins.
Best Regards
June 25, 2022 at 5:26 pm #386236
CarinaParticipantYes, after testing, I activated them again.
Now I just activated Woocommerce and Woodmart for you.
Please test.June 26, 2022 at 3:44 pm #386326
CarinaParticipantCould you already test it? Please let us know if you need anything else from our side.
June 27, 2022 at 10:31 am #386454
Aizaz Imtiaz AwanKeymasterHello,
Your issue has been Resolved. Please clear cache and check back.
Best Regards
June 27, 2022 at 10:48 am #386458
CarinaParticipantHi I just, tested it, and it seems to work. Thak you!
Can you please share with me, what the issue was, so I’m aware of what I might have done wrong?June 27, 2022 at 11:12 am #386464
CarinaParticipantYou were working on the main theme. Can I activate the Child theme again?
Attachments:
You must be logged in to view attached files.June 27, 2022 at 11:24 am #386471
Aizaz Imtiaz AwanKeymasterHello,
The issue was caused by the Catalog Mode. I have disabled it from Theme Settings and the issue was fixed.
Yes you can activate the child theme.
Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.
Have a wonderful day.
Topic Closed.
Best Regards. -
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