click on simple product don’t change image

Hi,

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Hello,

Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

Kind Regards

Yes .

Here is the link .

Kinds regards

Hello,

It seems that temporary access stopped working. But at the moment I see that it works, here is a video – https://dropmefiles.com.ua/en/DQVCXUTz5Z

I await your response.

Kind Regards

Yes, this part has always worked, but I find it more practical to have to change images by clicking on the left. It’s been blocking me for several weeks now, and it doesn’t make my site look good if customers can’t swither to the images on the left.

Do you have an explanation as to why it won’t change? I’ve deactivated plugins but still nothing. I don’t know what to do!

Can you help? I’ve given you admin access to my dashboard for 3 days since yesterday. You’ll notice that I have this bug in all my products, even with the theme’s older products.

Kinds regards,

Hello,

Okay I see, you meant the thumbnails. The access is not working, here is a video – https://dropmefiles.com.ua/en/Vey8, please update it.

Thank you in advance.

Kind Regards

Oh, I see!
If you go to the administration page of my site, you go to products. By selecting an existing product with the theme, the selected product doesn’t work either.

How can i resolve it?

See video below.

Here is the video

Hello,

I can’t go to the administrator page because the temporary access link is not working, here is a video – https://dropmefiles.com.ua/en/Vey8, please update the temporary access link so I can check the site settings.

Also, seems that you forgot to attach a video.

I await your response.

Kind Regards

I’m not sure if you can see my video, but if you test with a product from the original theme it’s the same. dashboard -> products->Ornare auctor

I need help please!

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Here is the link to my dashbord wordpress.

Hello,

Now I have access, the link was a little bit wrong, at the end there should not be a dot (.) https://img001.prntscr.com/file/img001/iqmM1Iy9SE-u3QjKpmsF0A.png

As for the thumbnails, it looks like some 3rd party plugins affect it, may I disable 3rd party plugins and enable a parent theme for testing?

Kind Regards

Yes you can!

can you tell me these plugins please?

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