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Clicking on Products in dashboard is resulting a 404 error

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  • Author
    Posts
  • #16998

    boathut
    Participant

    Hi,

    We have recently updated our number of products to over 6000 and when we select products in the dashboard we get a 404 error. I get the feeling the request is timing out and producing the result. If we make a request with a smaller profile (uploads from a month) it usually uploads – sometimes it still returns a 404 error.

    is there a setting in the theme to increase timeout or something else that will help deal with issues.

    THanks

    #17002

    Artem Temos
    Keymaster

    Hi,

    This issue seems to be related to WordPress in general and not to our theme. You can’t change timeout settings in theme scope. It is related to server configuration.

    Regards

Viewing 2 posts - 1 through 2 (of 2 total)