Clicking Plugins Redirects to Redux About Page

Hello,

I just purchased and installed Basel and also installed Basel Child. Whenever I click “Plugins” I am redirected to the Redux Framework “About” page. The only way I’ve found to get past this is to disable the Redux plugin entirely via FTP, which obviously isn’t a good solution.

To be clear, when I click to go to:
http://www.augustroad.com/cedarcreek/wp-admin/plugins.php

I cannot access the typical Plugins page and am immediately redirected to:
http://www.augustroad.com/cedarcreek/wp-admin/tools.php?page=redux-about

Any ideas? Thanks in advance for any help.
Jordan

Hello,

Thank you so much for purchasing our theme and contacting us.

Are you able to send us your admin panel access via Private Content so we could take a look at the issue?

Regards

Hello,

As of this morning this has oddly seemed to correct itself. I’ll be in touch if the problem recurs.

Thanks again!

Ok, so write us if it will happen again.

Regards

I’m having this same issue as well, should I create a new ticket?

Hello,

We answered you in this thread https://xtemos.com/forums/topic/clicking-plugins-redirects-to-redux-about-page-2/. If you have any other questions, please contact us.

Regards

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