Home Forums WoodMart support forum Close ( X ) button on filters on sidebar does not work

Close ( X ) button on filters on sidebar does not work

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  • #194073

    Lightform
    Participant

    Hello.

    We noticed that on the sidebar filters ( widgets ) the X that is supposed to clear the filter does not work, Instead a click on the X simply reload the page with this filter active.

    See the link in the private content section and also in the attached screenshot.

    Any suggestions?

    Thanks in advance
    Kind Regards
    Stratos A.

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    #194082

    Hello,

    I have visited your website and the filter’s clear buttons are working absolutely fine.

    Video for Clarification: https://jmp.sh/tsr0oGg

    Please clear cache and check back.

    Best Regards.

    #194087

    Lightform
    Participant

    Hello again and thanks for the fast reply.

    As you can see in my ticket I am talking about the X next to the filter in the sidebar ( widgets ) area.

    Thanks

    #194092

    Hello,

    Please deactivate all the third party plugins, activate parent theme. Then clear cache and check back.

    If the problem continues then provide with admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)