Color Selector (only in Grid Products Page)

Good morning.

I would like to ask you about a slight problem I have with the color selector (one of the product variations) in the product grid (it is curious that the colors do appear correctly on the detail page). In some of the products, instead of the color circle appearing, the text (color name) appears, even though the variation has an associated color for that variation.

I don’t know if I’ve done something else in the configuration or if I’m missing something to do.

I would appreciate your help.

Thank you so much!

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Hello,

Please check our article on how to adjust the swatches – https://xtemos.com/docs-topic/variable-products-and-swatches/

Let me know if you have any additional questions.

Kind Regards

Thank you very much for your response.

These are the steps I have followed and in principle the color circles should appear in all the products, but as you can see in the screenshot of the previous comment, in some they appear and in others they do not, in others the names of the colors appear but not the circles with color, despite having colors assigned to those attributes.

On the details page it appears fine, but not on the product grid, only in some cases (as if it were random).

Thank you.

Hello,

Is there any chance that you could give me access to the dashboard area so I can check the site settings?

Looking forward to collaborating with you!

Kind Regards

Of course, in the private information I leave you the access data.

Thank you so much!

Hello,

Increase this https://prnt.sc/OtBwdJca-20f option, clear the cache and check how it works.

Let me know the result.

Kind Regards

Thank you very much, but it remains exactly the same despite having increased that value to the maximum.

Could it be from another variable or configuration parameter?

Hello,

At the moment I see that it works well – https://prnt.sc/nBoc2MfwXsF8

Let me know if the issue is sorted out or if I missed something.

Kind Regards

Correct! I have made an update to the loading of the products, and now I do not see the error appearing again.

Thank you so much!

Hello,

Thank you for confirming that the issue has been resolved after updating the product loading! If you encounter any other questions or need further assistance, feel free to reach out. We’re always here to help.

Kind Regards

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