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Color variation visible on shop page

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #181969

    Oriol Duarri
    Participant

    We have a problem with displaying variations on the store page, some products with color variations are not visible. Some products with various colors in variations, only some variations are seen and others are not. We don’t know where this problem comes from.

    Thank you

    #182002

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please provide the URLs of the products for which the variations are not working to check it myself and help you out accordingly.

    Best Regards.

    #183304

    Oriol Duarri
    Participant

    Hi Aizaz,

    Please check this product:

    https://mariagallart.com/product/vestido-marie-estampado/?lang=en

    Which doesn’t shows the color atribbute at the category page:

    https://mariagallart.com/product-category/dresses/?lang=en

    #183331

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have visited the URLs you provided. Please deactivate all the third party plugins, activate parent theme.

    Clear cache and check back. If the problem continues then provide admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards.

    #194282

    Oriol Duarri
    Participant

    Hi Aizaz,

    He have deactivated the plugins but the problem persists, here are the credentials, I will need to know which country are you connecting from in order to blacklist you at the firewall for being able to access wp-admin

    thanks!

    #194313

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have tried to login to your website and was unable to login even if I used proxy. Please provide with restrictions free admin login URL of the website to check it myself and help you out accordingly.

    Screenshot for Clarification: https://ibb.co/P4gX6Xh

    I am trying to login from Pakistan.

    Best Regards.

    #194587

    Oriol Duarri
    Participant

    Hi Aizaz, I whitelisted pakistan for being able to connect to wp-admin, check it now please

    #194636

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have tried to login again to your website and still unable to login even if I used a proxy. Please provide the correct admin panel login details of the website to let me assist you further.

    Screenshot for Clarification: https://ibb.co/2d8N7z0

    Best Regards.

Viewing 8 posts - 1 through 8 (of 8 total)