Combination standard variation and bundle creates error

Hello,

Creating and showing product variations works great. Also making bundles for within a product page works great. But always when I choose a standard variation to be selected when the product page is displayed and there is a bundle active, the page goes into a loop and freezes. After numerous times there is a 500 error.

When I don’t select a standard variation, the problem is solved.

Can anyone help me with this?

Hello,

Thank you so much for contacting our support center.

To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

Regards

Hello,

I would want to but how do I do this? Since these are functions of the Basel theme, no?

Would it be possible to active bundle + standard variation on one page, for you to check the loop?

Variable products and default variation are core WooCommerce features. You should be able to test this with other themes as well.

I have tried 2024, but the bundle option does not appear on the product page, and that’s part of the issue.

Could you please send us some screenshots so we can better understand what bundle you mean and what the error is?

[martijnchel]

See private

• This reply was modified 2 days ago by martijnchel.

Thank you for the details. Now we see what is wrong. Could you please send us your admin access so we can check it deeper?

Sure, do I make you a user? Which email?

You can use any random email and share the access here, using the Private content field.

Ok.

We see a memory limit PHP error on your website. Please disable all plugins unrelated to our theme and send us your FTP access. Also, we will need to switch between themes to check whether it is caused by our theme.

Memory limit for PHP has been raised from 128 to 256.

FTP info in private.

Try to add the following PHP code snippet to the child theme functions.php file to fix this

add_action( 'post_thumbnail_id', function ($img) {
	remove_filter( 'post_thumbnail_id', array( XTS\Modules\Frequently_Bought_Together\Frontend::get_instance(), 'update_variation_image' ), 10, 2 );

	return $img;
}, 1);

Hello,

I have added it to the functions.php of Basel theme.
It seems to be working now!

I guess that fixes it? 🙂

Yes, it should be fixed now. Let me know if you face this issue again in the future.

[Author]

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