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COMPARE – Product added to compare in desktop doesn't show on mobile

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  • #135334

    Jeriss Cloud Center
    Participant

    Dear,

    Have you tested if the compare is aligned between devices?

    I’m connected on same account through desktop & mobile. But when I add a product to compare on desktop, it doesn’t show that product on a mobile device for the same page.

    Thanks

    #135515

    Hello,

    We have tested the compare page and you can see how it works on our demo https://woodmart.xtemos.com/

    Here is the manual on how to configure and set of options available https://xtemos.com/docs/woodmart/woodmart-compare/

    Best Regards

    #135520

    Jeriss Cloud Center
    Participant

    I just tested again and the issue is still there.

    1) I opened my website on desktop and connected to my account
    2) I opened my website on mobile and connected to my same account

    3) I added a product to compare on mobile
    4) I refrshed the same compare page on desktop

    AS IS :
    The product added to compare on mobile does not show on the compare page refreshed on desktop. And vice versa.

    TO BE :
    The product added to compare on mobile should also show on the same page refreshed on desktop. And vice versa.

    COMMENTS :
    1) The compare feature should be linked to the account. If a user naviguates on a website through different devices, then his data should be retained over the different devices.

    2) That’s why I think good to think about adding the compare page in the account section of WooCommerce (just like the favorites page added by YITH in that account section)

    #135565

    Hello,

    1. Please check how it works on our demo.

    2. Deactivate all the plugins not related and test again.

    Best Regards

    #138390

    Jeriss Cloud Center
    Participant

    I moved this into a feature request.

    Please close this ticket. Thanks

Viewing 5 posts - 1 through 5 (of 5 total)

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