Home Forums WoodMart support forum Compatibility WoodMart and WooCommerce Product Bundles

Compatibility WoodMart and WooCommerce Product Bundles

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #592952

    entwicklung
    Participant

    Dear Team,

    we have a problem regarding the compatibility between WoodMart and the WooCommerce Product Bundles plugin.

    In a carousel, where we show products the product is visible available to buy, but on the detail page, due to missing parts in the bundle in the stock it is not available to purchase.

    Why does this not show in the carousels / grids?

    Kind regards
    Nick Bethke
    p. p. fuxteufelsweb GmbH & Co. KG

    Attachments:
    You must be logged in to view attached files.
    #593236

    Luke Nielsen
    Keymaster

    Hello,

    I would like to request temporary admin access to the website to take a better look at the issue there.

    Thank you in advance.

    Kind Regards

    #593245

    entwicklung
    Participant

    Hi Luke,

    please finde the credentials for an admin access below.

    Kind regards and thanks in advance

    #593927

    Luke Nielsen
    Keymaster

    Hello,

    May I check how it works on the default theme?

    Looking forward to collaborating with you!

    Kind Regards

    #593949

    entwicklung
    Participant

    Hi Luke,

    yes you may check it, but on this staging environment: https://rb:[email protected]/

    Credentials should be the same as provided.

    Thanks and kind regards

    #594336

    Luke Nielsen
    Keymaster

    Hello,

    Thank you for the access. In general, it looks like it works in the same way on the default theme, please check this https://take.ms/SbUR3 video. If I misunderstand you, please send me a video of how it should work on the default theme for a better understanding.

    Thank you for your time and patience.

    Kind Regards

    #594366

    entwicklung
    Participant

    Hello Luke,

    thanks for your response. It seems you got me wrong.

    The problem is the stock availability that is shown on a product category archive page (not the product page), for example here: https://greensol.de/balkonkraftwerke/

    Products are shown as available although they are not, which will be visible when opening the corresponding product page.

    I hope its clear enough now what the problem is. If not, please let me know.

    Kind regards

    Attachments:
    You must be logged in to view attached files.
    #594892

    Luke Nielsen
    Keymaster

    Hello,

    Okay, but in the product settings they are defined as “In stock”, here is a video – https://take.ms/r9Vur

    I await your response.

    Kind Regards

    #594904

    entwicklung
    Participant

    Hello Luke,

    thanks for your response. Yes, but we don’t want to manually set the bundles to “out of stock” everytimne one component of that bundle is not in stock anymore – that would be too much effort and not manageable. In our former theme that we used (Impreza) the stock availability of a bundled product was automatically set to “out of stock” if one component was missing.

    Kind regards

    #595201

    Luke Nielsen
    Keymaster

    Hello,

    I apologize for the delay.

    Could you please check how it works with the default WooCommerce Storefront theme to understand if it is our theme issue or not?

    Looking froward to hearing back from you!

    Kind Regards

    #595217

    entwicklung
    Participant

    Hello Luke,

    I’m sorry I cannot reproduce it on the Storefront theme entirely because it doesn’t support showing stock labels on the product grid.

    But as you can see on the attached screenshots, the corresponding products are having the class “outofstock” and “insufficientstock” both on Storefront and Woodmart theme.

    So for me it looks like that Woodmart is not working properly for setting the correct stock label on a product grid if the product is of type “product bundle”.

    I would really appreciate if you could fix this issue.

    Thanks in advance and kind regards

    Attachments:
    You must be logged in to view attached files.
    #595371

    Luke Nielsen
    Keymaster

    Hello,

    I have contacted the developer’s team and they told me that this plugin is incompatible with the theme as the stock functionality does not work with the bundle product and takes its value from the main product.

    Sorry for the inconvenience.

    Kind Regards

Viewing 12 posts - 1 through 12 (of 12 total)