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Contact form 7 issue

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #195950

    deep2mail
    Participant

    Contact from is not submitting ,clearing data tried multiple ways

    not receiving email

    getting email from other module like woocomerce etc

    #195985

    Hello,

    Please make the full backup of your site and test the problem on any default theme to detect if our theme causes the problem. If you see the same on the default theme, contact your host support let them configure the email sending.

    Best Regards

    #196036

    deep2mail
    Participant

    Tried but getting same issue, can you please help

    #196051

    Hello,

    Please contact your host support on this issue. We do not have any options or tools to fix this. This problem does not relate to our theme.

    Best Regards

    #196053

    deep2mail
    Participant

    Already contacted email is working throughout the site except contact 7

    As contact 7 is part of your theme(installed default) you it goes into your account I am using the default contact form created by your team, I am facing following issue :

    1) When I submit the form, form data is not getting clear remain there only
    2) Not getting email.

    Please resolve it ASAP

    #196059

    Hello,

    Please refer to the plugin documentation and configure the forms correctly. Our support does not coverer configuration of the contact form 7 plugin.

    Create a new default form, test it, if it works, take all the settings from this default form.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)