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Contact form
- This topic has 16 replies, 3 voices, and was last updated 6 years, 4 months ago by Artem Temos.
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August 11, 2018 at 5:08 pm #72290
samsonParticipantI am using one of the contact form that came with the demo “Contact form alternative” but every time I submit a form, it gives an error that reads “There was an error trying to send your message. Please try again later.”
When I checked using flamingo plugin, the forms came in to inbound messages…I want to ask if the error message a preset because I have checked the form, I cant find any error
August 11, 2018 at 6:37 pm #72296
Elise NoromitMemberHello,
Enter the form and switch to the “Mail” tab, you will see what error should be corrected http://prntscr.com/khgn4z
Best Regards
August 15, 2018 at 11:40 am #72765
samsonParticipantThe problem still persist…I still don’t understand why the form is giving errors, even after correction what you sent to me.
Will you like to help me take a look?
while I wait for your response, I will try and create a new one a fresh
August 15, 2018 at 11:44 am #72768
samsonParticipantI have created another form and its the same problem…
August 15, 2018 at 11:45 am #72769
Elise NoromitMemberHello,
When you create a new form, you will see this kind of email in the Mail tab
<[email protected]>
if you do not have, insert this changing “yourdomain” for your real domain.Best Regards
August 15, 2018 at 12:23 pm #72778
samsonParticipantTrust me, there is nothing I have not done…please see attached.
It may be good if you’ll help me look into this issue, I am getting frustrated already
Attachments:
You must be logged in to view attached files.August 15, 2018 at 12:26 pm #72780
Elise NoromitMemberHello,
Please provide your site admin access and form title.
Best Regards
August 15, 2018 at 12:36 pm #72785
samsonParticipantPlease see private message
August 15, 2018 at 12:55 pm #72790
Elise NoromitMemberHello,
I have no access to the form http://prntscr.com/kiwe11
Please provide admin rights access.
Best Regards
August 15, 2018 at 12:59 pm #72791
samsonParticipantSorry, it has been updated to administrator
August 15, 2018 at 1:16 pm #72810
Elise NoromitMemberHello,
Now I do not see any errors http://prntscr.com/kiwphd Everything should work well, if you have problems with mail sending, contact your host support to check mail settings.
Best Regards
August 15, 2018 at 1:35 pm #72814
samsonParticipantYou did not test this thing now…why are you like this, I just tested and realised its NOT working….see attacched
Attachments:
You must be logged in to view attached files.August 15, 2018 at 1:39 pm #72820
Artem TemosKeymasterThis error says about some problem on your server. It doesn’t depend on our theme and you can easily check it switching to default WordPress theme. Could you please check it and write us about the result?
August 15, 2018 at 1:52 pm #72829
samsonParticipantOkay, I will update you…thank you
August 15, 2018 at 2:45 pm #72840
Artem TemosKeymasterOK, contact us when you will have further information.
August 15, 2018 at 3:25 pm #72856
samsonParticipantits a hosting issue
August 15, 2018 at 3:46 pm #72861
Artem TemosKeymasterOK, so we close the topic.
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Tagged: contact form 1, form
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