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Contact form

Viewing 17 posts - 1 through 17 (of 17 total)
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  • #72290

    samson
    Participant

    I am using one of the contact form that came with the demo “Contact form alternative” but every time I submit a form, it gives an error that reads “There was an error trying to send your message. Please try again later.”

    When I checked using flamingo plugin, the forms came in to inbound messages…I want to ask if the error message a preset because I have checked the form, I cant find any error

    #72296

    Elise Noromit
    Keymaster

    Hello,

    Enter the form and switch to the “Mail” tab, you will see what error should be corrected http://prntscr.com/khgn4z

    Best Regards

    #72765

    samson
    Participant

    The problem still persist…I still don’t understand why the form is giving errors, even after correction what you sent to me.

    Will you like to help me take a look?

    while I wait for your response, I will try and create a new one a fresh

    #72768

    samson
    Participant

    I have created another form and its the same problem…

    #72769

    Elise Noromit
    Keymaster

    Hello,

    When you create a new form, you will see this kind of email in the Mail tab <wordpress@yourdomain.net> if you do not have, insert this changing “yourdomain” for your real domain.

    Best Regards

    #72778

    samson
    Participant

    Trust me, there is nothing I have not done…please see attached.

    It may be good if you’ll help me look into this issue, I am getting frustrated already

    Attachments:
    You must be logged in to view attached files.
    #72780

    Elise Noromit
    Keymaster

    Hello,

    Please provide your site admin access and form title.

    Best Regards

    #72785

    samson
    Participant

    Please see private message

    #72790

    Elise Noromit
    Keymaster

    Hello,

    I have no access to the form http://prntscr.com/kiwe11

    Please provide admin rights access.

    Best Regards

    #72791

    samson
    Participant

    Sorry, it has been updated to administrator

    #72810

    Elise Noromit
    Keymaster

    Hello,

    Now I do not see any errors http://prntscr.com/kiwphd Everything should work well, if you have problems with mail sending, contact your host support to check mail settings.

    Best Regards

    #72814

    samson
    Participant

    You did not test this thing now…why are you like this, I just tested and realised its NOT working….see attacched

    Attachments:
    You must be logged in to view attached files.
    #72820

    Artem Temos
    Keymaster

    This error says about some problem on your server. It doesn’t depend on our theme and you can easily check it switching to default WordPress theme. Could you please check it and write us about the result?

    #72829

    samson
    Participant

    Okay, I will update you…thank you

    #72840

    Artem Temos
    Keymaster

    OK, contact us when you will have further information.

    #72856

    samson
    Participant

    its a hosting issue

    #72861

    Artem Temos
    Keymaster

    OK, so we close the topic.

Viewing 17 posts - 1 through 17 (of 17 total)

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