Home Forums WoodMart – Premium Template Contact Form not working

This topic contains 3 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 1 week, 3 days ago.

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  • #226790

    Hello,

    After plugins update the contact form located here is not working.
    I’ve sent a support request to my host.

    Can you please take a look?

    Thanks

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    #226809

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.

    Best Regards

    #226954

    I’ve changed to Storefront theme and it still not working.

    #226990

    Hello,

    It means that the problem is not caused by our theme.

    Please check the mail tab in most cases the error is connected with the wrong mail format: https://prnt.sc/uivhcu

    Just create a new form and copy the line from that new form into your existing. If it does not help, refer to the contact plugin documentation or support.

    Also, make sure your server mails is configured correctly with the support of your host.

    Best Regards

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