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Control Panel doesn't work and other issues

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  • #26486

    Bianca
    Participant

    Hey, I solved the issue with live composer, ty !
    1.So when I try to access control panel by wp-login.php or when I’m in and press control panel ( hope you understand ) it won’t open, it shows the page blank like in the image I sent.
    2.The problem with uploadin a theme still didn’t changed tho’. Probably if I change to a normal theme then it would let me upload ( not big problem ).
    3.There is this text(img) from one of my producs above the footer that it went there I don’t know why and I don’t know where I can erase it. I tried everything.
    Thant’s all atm, I’ll leave private info to make it easyer. Thank you !

    #26487

    Bianca
    Participant

    img control panel

    #26488

    Bianca
    Participant

    I’m sorry I can’t upload the screen captures.. just enter my wp-admin.
    Upload Errors:
    CapturaÅĢi ecranul complet 01.12.2017 115129.bmp: File not uploaded.

    #26503

    Artem Temos
    Keymaster

    Hello,

    Could you please upload JPG format for your screenshots?

    #26524

    Bianca
    Participant

    Jpg

    Attachments:
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    #26540

    Artem Temos
    Keymaster

    We can’t login your admin panel too. Could you please try to connect your files with FTP and rename all plugins folders to deactivate them. You can do this in the folder wp-content/plugins.

    Regards

    #26584

    Bianca
    Participant

    And the rest of the issues ? where I can erase that text ? solved the control panel.

    #26593

    Artem Temos
    Keymaster

    It seems that you have added some extra text to the prefooter area in Theme Settings -> Footer. Try to replace or remove it.

    #26608

    Bianca
    Participant

    ?

    Attachments:
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    #26613

    Bianca
    Participant

    I provided you my username and password in order to change that cause I can’t.

    #26617

    Bianca
    Participant

    it’s ok, I sort it out

    #26641

    Artem Temos
    Keymaster

    Great, we are glad that you have found the solution.

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