Could not load results in Option presets
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Hello,
I’m trying to set a custom header for custom categories but am currently experiencing a similiar issue to user alextech.el (https://xtemos.com/forums/topic/the-results-could-not-be-loaded-custom-layouts/). When trying to define a Term ID for a new options preset no results are loaded in the search field (https://snipboard.io/keBzMn.jpg).
I have updated and patched Woodmart to all current versions, and attempted to disable all plug-ins.
I am currently running Woodmart on a different site and this issue is not present there.
Any suggestions?
Hello,
Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?
Looking forward to collaborating with you!
Kind Regards
Hey Luke,
Attached is the log-in information.
Hello,
Please confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.
Thank you in advance.
Kind Regards.
Permission confirmed, go ahead š
Hello,
After enabling the parent theme and disabling all third-party plugins, the issue is gone, here is a video:
https://take.ms/3E4Zs
So the issue is either in the third-party code in the child theme or in the third-party plugins.
Kind Regards
Hey Luke,
Okay, thank you. I will take a closer look and see if I can narrow it down. Appreciate you taking a look.
Hello,
Okay, If you have any other questions or concerns, please do not hesitate to reach out, Iād love to help!
Kind Regards
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