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Countdown at pages different from a product promo….

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  • #25049

    lucassp
    Participant

    Hi,

    The countdown at pages different from a product promo…. I set the same date, but its look different …

    How can I solve it?

    Tks!

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    #25061

    Artem Temos
    Keymaster

    Hi,

    Could you please send us your admin and FTP access so we can check it?

    Regards

    #25631

    lucassp
    Participant

    Ok! The Time is completely different and there are 2 problems …

    1) I set to finish 27/11/2017 and its showing 2 hours to finish but here is 19h20… It should finish 24h today… not 21hs

    2) Its different the timer from countdown and product promotion timer …

    Tks!

    #25649

    Artem Temos
    Keymaster

    We need your FTP access also.

    #25821

    lucassp
    Participant

    Ok!

    #25834

    Artem Temos
    Keymaster

    It may need more time to investigate it. We will back to you tomorrow about this issue.

    #25925

    Artem Temos
    Keymaster

    Hello,

    We see that WooCommerce sale price date adds 2 hours more and will finish not in 00:00 but in 02:00 am http://prntscr.com/hg7jgo . That is why, to synchronize them you need to choose this date for the countdown element 2017/11/29 02:00:00

    Regards

    #25987

    lucassp
    Participant

    Hi, tks for your reply!

    Its the sabe thing for product countdown and the countdown at pages?

    I have set the countdown at pages with the visual composer, but it still 1 hour wrong …

    And at the WordPress time its the right time to my city ….

    Tks

    #25990

    Artem Temos
    Keymaster

    Yes, but it seems to be a WooCommerce issue. We can’t change it in the plugin so you will need to keep your countdown elements to reflect the WooCommerce time.

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Viewing 9 posts - 1 through 9 (of 9 total)