Countdown timer not working

Hello,
My countdown timer doesn’t work, it is enabled and the date of the end of sale is set.
I’ve desabled all the plugins but it still doesn’t work.
Do you know what is the problem?

Hi senka.rankovic,

Thanks for reaching to us.

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) and URL of the mentioned page to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Regards,

Please send me the email to use for the admin account

Hi senka.rankovic,

You can use any random email to create the account. Then share the information here, using the private content field.

Regards,

I’ve sent you the details.

Hi senka.rankovic,

Thanks for details and appreciate your patience but I cannot access to the your site due to it blocked.

https://ibb.co/61Shy1Y

Please make sure you disabled IP / Countries restrictions.

Regards,

I’m sorry, I am not in a possition to change those settings.
Could you transfer the ticket to your colege Aizaz Imtiaz Awan, he already accesed the site.
Please share access details with him as well.
Thank you

Hi senka.rankovic,

I tried with VPN and it worked.

Enable the timer on your shop page in Theme Settings > Product archive > Products styles > Countdown timer and for the product page in Theme Settings > Single product > Show / hide elements > Countdown timer.

It also has same style as Countdown timer element https://prnt.sc/LTYeTS0EmsFA

Please check this documentation https://xtemos.com/docs-topic/product-sale-countdown/

Regards,

Hello,
I enabled both and it doesn’t show. Sale end date is set.

Hi senka.rankovic,

Thanks for your patience.

Can you please record a short video for better understanding to reproduce the issue on your site?

Best Regards

The image is in the attch

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Hi senka.rankovic,

Thanks for your patience.

You are using a Custom Single Product layout, which is built with WoodMart WooCommerce builder. Navigate to Layouts > Layout to edit Archive product layouts and you can use the Countdown timer widget to show it https://ibb.co/T1N9QKw

Further, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

Kind Regards

Thank you, it’s ok now.

Hi senka.rankovic,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

If you have a quick minute we always appreciate a 5-star rating on our theme!

https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

Your feedback is the motivation to improve our work and services.

Regards,

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