Home Forums WoodMart support forum Coupon Code field is missing from Checkout

Coupon Code field is missing from Checkout

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #622788

    tom-0820
    Participant

    I have created a custom checkout page, however I cannot get the Coupon Field to show. It does show in the cart page but not the checkout.

    Is there a way to do this ?

    #622796

    tom-0820
    Participant

    Edit: when refreshing the page it appears at the top, but then disappears.

    #622954

    Luke Nielsen
    Keymaster

    Hello,

    While creating a checkout page you need to create two layouts: A checkout form that will contain all checkout fields and buttons, and Checkout top content needed for login and coupons forms. All other extra information can be put to any of these parts.

    https://take.ms/uyVOQ

    Kind Regards

    #622962

    tom-0820
    Participant

    I see, so it is part of the login area ?

    #622963

    tom-0820
    Participant

    Cancel, that – the coupon dialog still disappears when the pages loads. I’ve also tried adding spacers in case it was hiding behind a title or something. Any other ideas ?

    #622967

    tom-0820
    Participant

    The login area also flashes up and then disappears……

    #623124

    Luke Nielsen
    Keymaster

    Hello,

    Is there any chance that you could give me access to the dashboard area so I can look closer at the issue there.

    Thank you in advance

    Kind Regards

    #623631

    tom-0820
    Participant

    Hi Luke, yes that should not be a problem.

    #623648

    Luke Nielsen
    Keymaster

    Hello,

    May I disable 3rd party plugins and enable the parent theme for testing?

    Thank you in advance.

    Kind Regards

    #623690

    tom-0820
    Participant

    yes that’s fine, i have made a backup

    #623997

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the delay.

    While deactivating plugins, it redirected to the wp-login page – https://snipboard.io/dtXcrn.jpg and the temporary access stopped working.

    Please clarify which login and password you have.

    I await your response.

    Kind Regards

    • This reply was modified 2 months, 3 weeks ago by Luke Nielsen.
    #624016

    tom-0820
    Participant

    Most of the plugins have been disabled so I assume to had access? Please let me know when we can put the site back up

    #624018

    tom-0820
    Participant

    You had disabled the plugin that allowed you access! It should work again now.

    #624204

    Luke Nielsen
    Keymaster

    Hello,

    Sorry, understood. It seems that the old temporary access link is not working, could you please update it?

    Thank you for your time and patience.

    Kind Regards

Viewing 14 posts - 1 through 14 (of 14 total)