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Crash in Header Builder

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  • #476490

    zondur
    Participant

    Hello!
    There was a crash in the header builder, after which the main menu disappeared.
    In this case, the Main Menu is set in the Title Builder and the required menu is selected.
    Attempts to uninstall or Prebuilt websites didn’t work and didn’t get the menus working! I am attaching screenshots.

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    #476495

    zondur
    Participant

    It does not work exactly what I highlighted in the screenshots.
    The crash occurred after adding a new page to the menu.
    After that Headers builder stopped working.
    All additions, themes updated. Disabled extra add-ons in turn, to no avail.

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    #476500

    zondur
    Participant

    Adding FTP access

    #476629

    Luke Nielsen
    Keymaster

    Hello,

    In the Appearance -> Menus, you should set any menu as “Main”, then the option from Header builder will start to work: https://take.ms/rEgKh

    https://take.ms/hznyA

    Kind Regards

    #476636

    zondur
    Participant

    Hello!
    Thanks for this note.
    I saw this option, but I still remember that it previously worked without this option being enabled.
    I’m just now migrating my site from an old server and there this option was disabled by default.
    But the menu worked, as the Headers builder was installed.
    I’m even attaching a screenshot now at the time of transfer from the old server. The option is disabled, but the menu works.

    I attach a link to the old version of the site, which I am now transferring to another server, in a private window.

    But I want to clarify why it works there without enabling this option that you mentioned? Has there been a change?

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    #476663

    Luke Nielsen
    Keymaster

    Hello,

    Seems that this option was enabled by default, even if we check the first screenshot, we can see that in brackets the “Main menu” is activated. https://take.ms/6cyYz

    So even if this option was not activated automatically, you should activate it manually, it is not considered as a bug.

    Don’t hesitate to let me know if you need any further help or any other info

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)