Creating a new product page

Good morning ,

1- We have created a new product page but the problem is that it is not displayed as expected on our store.

See these two cases in the attached video link:

Page link installed on our website: https://www.loom.com/share/d7860b663fc04a53956c1ecf7b2d05b0

Demo page link: https://www.loom.com/share/643b952b2faf45258595a6d7d538bfb1

2- we also have a text display problem, see attached screenshot.

Sincerely,

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Hi elikia,

Thanks for reaching to us.

1. You want to display count product numbers and Page title like our demo?

2. Please add the following Custom CSS code to Theme Settings > Custom CSS > Global Custom CSS:

.website-wrapper .main-page-wrapper {
    margin-top: 0;
}

Regards,

Good morning ,
This request is urgent for us, we have explained everything to you via our video links
There is a difference in display between our page and that of the demo, we simply want to have the same display as in the demo.

I invite you to see directly on our website please.

THANKS
Sincerely,

To make it simpler, our interface is different from that of the demo, as seen in the video link above we want to have the same interface.
Sincerely,

We have built a new archive product page and here is the difference in interface display between our site and the demo in the attached video link

Why this difference in interface?
Link on our site: https://www.loom.com/share/5a4ef0a4293345deb043f63041a9997c
Link to the demo: https://www.loom.com/share/897a0d4ea0b44df281b5d9cdaf75032c

Thank you for your understanding
Sincerely,

Hi elikia,

Thanks for details.

I helped you to re-design Product Category layout for that specific category.

You can create a dev site and import any template there, then with the help of the import functionality of Elementor you can copy the some specific blocks and move it to the main website, more detail is here: https://elementor.com/help/template-library/

Devsite – also called a Staging platform where you can test issues, enable/disable features/plugins thus such changes will affect the main site. The below article will help you to create it:

https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

Regards,

thank you for your comeback
We already have a development site
Do you mean importing Blocks and models from Elementor like in this screenshot?
Sincerely,

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[elikia]

I suppose you have to import a theme from the demo page in question?
Sincerely,

• This reply was modified 1 year ago by elikia.

Good morning ,
While waiting for your response above, we have created this page with an attached link in the private space. Can you check if everything is working as expected ?
On the other hand, the categories all mixed up display here bother us, see attached screenshot ?
Sincerely,

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Hi elikia,

Thanks for details.

1. Do you mean importing Blocks and models from Elementor like in this screenshot?

I mean import Elementor templates https://prnt.sc/GioUgU0o3vSr

2. List of categories

Navigate to Theme Settings > Product archive > Page title and disable Categories in page title option https://prnt.sc/OYWustDv8G4Y

Regards,

Good morning ,
Thank you ,
1 – I am asking for your help to help us create space on these images in mobile version here the images are stuck to each other
See attached image capture.

2 – How do I add a left side filter to this product archive page that we created? See attached screenshot
It is possible to do this for us please and make us videos please
Regards,

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Good morning ,
How to add subcategories in these categories which were created after creating this page (see attached video link in secure private link please)

Sincerely,

Hi elikia,

Thanks for your patience.

1. Please edit via Elementor > Switch to Mobile Editor > and you can margin bottom to widget on mobile https://prnt.sc/5HYjJ2ZpSuEp

2. You can see recorded video for better understanding https://screenpal.com/watch/cZnI2KVdgHF

3. You can create Custom layout for subcategories then when you open category will redirects to subcategories.

Regards,

For question 3 below.
Why didn’t you make an example video about this?
3. You can create Custom layout for subcategories then when you open category will redirects to subcategories.
Regards,

[elikia]

Following your response below:
2. You can view the recorded video for better understanding https://screenpal.com/watch/cZnI2KVdgHF
Is it possible to set up this type of filter please ? See attached screenshot.

Another question :
Is it possible to have the original display here? See video link of our website in private link attached
Sincerely,

• This reply was modified 1 year ago by elikia.
• This reply was modified 1 year ago by elikia.

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Hi elikia,

2. You can use Sidebar widget to add the Sidebar to the page https://screenpal.com/watch/cZn2jQVdCrY

3. You don’t need to create every custom layout for every category, please see recorded video for better understanding https://screenpal.com/watch/cZn2j1VdCYJ

P/s: I deactivated all other categories layout for better understanding, I will re-activate after that.

Regards,

[elikia]

Good morning ,
Thank you, we have therefore created a new page (please check) screenshot attached)
So I’ll let you put this part in place following your comment below.
P/s: I have disabled all other category layouts for better understanding, I will re-enable them after that.

You forgot to answer us this question that we asked you here:
Another question :
is it possible to have the original display here? See video link from our website in private link attached
Sincerely,

• This reply was modified 1 year ago by elikia.

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I am also asking for your help to enlarge the space on the page that we have created and to adjust the side filter please because here there is no separator between the filter and the products (see attached capture)
To put it simply, this page is not aesthetic.

Sincerely,

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Good morning Hung Pham ,

We would like to know why our has not been processed for more than 48 hours ???
Sincerely,

Hi elikia,

Thanks for reaching to us and take our apologies for the long delay in answering.

1. The Boutique page is set to Shop Page in WooCommerce > Settings while you set it Blog page as well https://prnt.sc/JpebnqP6mjkX Please remove it from Blog page and double check.

2. Width

Please increase the Container’s width https://prnt.sc/r5V39ABWnkHB

Regards,

Good morning ,

Have you put these changes back in place? See attached screenshot

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Nothing changes here, thank you for making us a video

1. The Boutique page is set to Shop Page in WooCommerce > Settings while you set it Blog page as well https://prnt.sc/JpebnqP6mjkX Please remove it from Blog page and double check.

Sincerely

You are not working well sir, I remind you that we are on a site in production and the products in the categories are not displayed and you have given up on us 48 hours ago

Here the filter is too close to categories, we followed your screenshot, but could not resolve this problem. See attached screenshot.
Sincerely

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Hi elikia,

1. Filters

It seems you added spacing by yourself https://prnt.sc/_ddF-qMDmmtV Please confirm me back.

2. Changes

I re-activated layouts after that.

3. Search results

Would you mind if I deactivate other layouts for testing? Please confirm me back.

Regards,

Hello,
there is no spacing I have returned the original colors to white, see attached capture. Do you work without doing Aonsieur tests ?

Following your question below, I authorize you to do tests of course.
Would you mind if I disabled other layouts for testing purposes? Please confirm for me.

Regards,

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Hi elikia,

1. Filters

Please edit the Custom layout and add custom left and right to the right content https://prnt.sc/vc3mKxpfxHao

2. Search

I’ve passed this topic to one of our developers, and I will let you know once get an answer.

Regards,

I’ve passed this topic to one of our developers, and I will let you know once get an answer.

This case is very urgent for us
I am waiting for your return because the products are not displayed and this does not bother our customers or us. This matter is starting to get beyond us,
Regards,

[Hung Pham]

Hi elikia,

I have checked the Permalinks and see they are configured correctly and the theme settings as well. Most likely the issue is caused by other plugins or the child plugins.

You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

Regards,

• This reply was modified 1 year ago by Hung Pham.

It is possible to make a video for your response below please

1. Filters
Please edit the Custom layout and add custom left and right to the right content

Yes of course I authorize you to do so following your response below
Would you mind if I disabled the additional plugins for testing? Please confirm for me.

Regards,

Good morning ,

Following your response here:

You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

It seems to us that nothing works after deactivating the plugins one by one and the theme.
I authorize you to do some tests on your own.

Regards,

[Author]

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