Creating new user error/ checkout error

After the new theme update, I have two issues now

1. When creating new user account during checkout it keeps on saying an account is already registered with your email, please login. so there is no way to checkout. When I unclick the box create an account then it takes me to paypal page for payment. This happens in chrome and firefox

2. In Firefox the same happens and also it doesn’t allow the checkout to proceed to paypal page.

no other plugins are changed except updating the them to the new ver. Please find my log files attached.

Hello,

Please provide your valid admin access, also you have forgotten to attach log files.

Please switch to the default theme and check the issue.

Best Regards

I downgraded the woocommerce to 3.3.4 and also the paypal gateway to 1.5.2 and it works now. So not sure what is causing the issue. Pls find the log files attached.

Sorry, I can’t upload as it is larger than 512b. my files are .har

We are glad you have solved the issue. If you have any question feel free to contact us.

Best Regards

[Author]

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