Home Forums WoodMart support forum Critical error on activation

Critical error on activation

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #511898

    asquith310
    Participant

    Hello,

    I am trying to activate this theme on a new WordPress site that has no plug-ins active and I immediately get a critical error when I activate the theme.

    #511976

    Hello,

    Please read the following article for help:
    https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-critical-error-in-wordpress/

    Best Regards

    #512098

    asquith310
    Participant

    I happened to have an older version of your theme in my downloads and this has activated fine, version 7.2.4, if I update to the latest version I get the critical error.

    #512179

    Hello,

    Please share the wp login details in private content under the message area I will check and give you a possible solution.

    Best Regards.

    #512494

    asquith310
    Participant

    See below thanks

    #512589

    Hello,

    Please give me the full site access as administration, So I will check and give you a possible solution.

    Best Regards.

    #512610

    asquith310
    Participant

    Sorry this is now done.

    #512860

    Hi,

    Can you please share the CPanel login details of your site so I will check the PHP settings.

    Best Regards.

    #513356

    asquith310
    Participant

    Hello, with help from my boasting company I have managed to fix the php and update the theme. however, I am now having a direct issue between the theme and woocommerce. I have tried multiple combinations and either get a critical error or woocommerce will not activate due to fatal error. Both the theme and woocommerce will activate on their own but not side by side.

    #513456

    Hi,

    Can you please share the CPanel login details of your site so I will check the PHP settings.

    Best Regard

Viewing 10 posts - 1 through 10 (of 10 total)