A critical wordpress error has been occuring on my site. It happens occasionally, and this is with low traffic so we assume it will occur more with increased traffic. There does not seem to be a direct cause to the issue, so I contacted the hosting company to see if it was PHP memory issue and go the following response:
“It would seem that the majority of the request the website goes through on each step are from the Woodmart Theme.
The requests number a few times more than all the other requests combined which explains the memory exhaustion. I have traced the files those requests are for to Woocommerce and Elementor as well.
In this case, the request are primarily to a handful of files, all related to the Theme. Here they are:
wp-content/themes/woodmart/inc/integrations/elementor/elements/products/products.php
wp-content/themes/woodmart/inc/integrations/woocommerce/helpers.php
wp-content/themes/woodmart/inc/integrations/wpml.php
wp-content/themes/woodmart/inc/shortcodes/products.php
wp-content/themes/woodmart/inc/functions.php
wp-content/themes/woodmart/js/scripts/menu/menuDropdownsAJAX.js
wp-content/themes/woodmart/js/scripts/menu/menuDropdownsAJAX.min.js
wp-content/themes/woodmart/js/scripts/combine.js
wp-content/themes/woodmart/js/scripts/combine.min.js
The requests to these files can be quite a few if there is more traffic on the website but in this case, the values are higher than normal traffic would explain.
As such, it may be that the Theme is having some issue operating these requests (or perhaps some issue with the files themselves).
As the Theme has functionality that takes advantage of your Elementor and Woocommerce plugin features, it would be expected to see such files among the culprits.
Alos othese files may simply have the same functionality as the plugins, but the plugins themselves may not have any part in these request.
Only the Theme developers may provide concrete information on this, unfortunately.”
Can you please advise on how this issue can be solved?
.
