Home / Forums / Space themes support forum / Critical error site, after update woocommerce to 6.8
Home › Forums › Space themes support forum › Critical error site, after update woocommerce to 6.8
Critical error site, after update woocommerce to 6.8
- This topic has 14 replies, 2 voices, and was last updated 3 years, 2 months ago by
Luke Nielsen.
-
AuthorPosts
-
August 12, 2022 at 12:23 pm #396943
patrik.vargaParticipantHi!
I dont konw whats happened, but my site broken down after update WC to 6.8.
The last Hitek update was in February, it may be due to some incompatibility.Please help me fix it.
August 12, 2022 at 12:37 pm #396949
patrik.vargaParticipantI dont know why, but wordpress did not send me the repair link to my admin email address.
So in server side, i tried to rename the woocommerce folder, nothing happend.
After i tried to rename all of plugins folder (disable all of plugins) but nothing happened.
I turned on the debug mode and log file in wp-config, but not generate the log file in to wp-content folder.August 12, 2022 at 12:50 pm #396957
patrik.vargaParticipantThat is i found in server side – apache error log. (Below in Extran information)
I tried to delet from my child theme’s custom snippets too, but not working like solution.
August 12, 2022 at 12:53 pm #396958
Luke NielsenMemberHello,
I would like to request temporary admin access and FTP to the live site to take a better look at the issue in there.
Looking forward to collaborating with you!
Kind Regards
August 12, 2022 at 12:58 pm #396959
patrik.vargaParticipantHere is. Thanks your support.
August 12, 2022 at 3:03 pm #396992
patrik.vargaParticipantSorry to rush your team, but I should be working. 🙁
Were you able to find a solution to the problem?August 12, 2022 at 3:16 pm #396995
Luke NielsenMemberSeems that you have attached the wrong FTP access so please update it and let me know.
I await your response.
Kind Regards
August 12, 2022 at 3:24 pm #396997
patrik.vargaParticipantBefore i shared your account i tested it with WinSCP and working good!
I tested again, and it works!
– I copied the url to chrome
– Ask me, i open it an ftp program (winscp)
– WinSCP asked me firs the user, secondly the password
– And it works.August 12, 2022 at 4:17 pm #397010
Luke NielsenMemberHello,
Thanks for the clarifications.
Please log in to the Cpanel and send us PHP logs.
Kind Regards
August 12, 2022 at 4:24 pm #397011
patrik.vargaParticipantSorry, Our site is based on Virtualmin, and not Cpanel. So i dont know where can i find any php log.
I cand send you Apache error log.August 12, 2022 at 6:01 pm #397029
Luke NielsenMemberHello,
Please navigate to Space Dashboard -> Patcher and enable the
397027patch.Kind Regards
August 12, 2022 at 6:19 pm #397031
patrik.vargaParticipantThanks, i made it.
What is the next step? 🙂In the frontpage i found two php error. (I didnt see other pages)
August 15, 2022 at 4:09 pm #397410
Luke NielsenMemberHello,
I have checked your website for errors and I didn’t see anything. Could you please clarify where you saw it?
Kind Regards
August 15, 2022 at 4:38 pm #397415
patrik.vargaParticipantYes! I think it was the problem, that Elementor wa outdated. After i updated it, the error messages gone (wp-debug display).
Thanks you support!August 15, 2022 at 4:47 pm #397421
Luke NielsenMemberHello,
Glad that everything is sorted out.
Always remember that you can reach out to us with any questions you may have.
We wish you a splendid day!
Kind Regards
-
AuthorPosts
The topic ‘Critical error site, after update woocommerce to 6.8’ is closed to new replies.
- You must be logged in to create new topics. Login / Register