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Custom 404 page

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #440920

    martins-1963
    Participant

    Hello. Having problems with custom 404 page and its translations using Polylang.

    I have created custom 404 page and set it in theme settings, but swiching to other languages it shows the initial 404 page i created and set, not its translated version.

    Site is live page.

    #440960

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #441105

    martins-1963
    Participant

    Here is our test site. Added acceses to Private content

    #441248

    Hello,

    Could you kindly disable the protection?

    I cannot login.

    Best Regards

    #441455

    martins-1963
    Participant

    If u ment NinjaFirewall, than its disabled now.
    How this gave u trouble logging in?

    Also on a side note about Quick view functionality. By default it shows in language user is set and if its user without account, than it just shows in main language set. Can this be changed to show on language selected in page?
    My main language is Latvian and secondary is English and clients that arnt logged in viewing page in English are shown Latvian quick view. I find this redicoulos.
    Im using Polylang pro and Loco translate for languages.

    #441575

    Hello,

    Please check the site admin access, I cannot log in.

    Best Regards

    #441618

    martins-1963
    Participant

    I checked previous login details, they work for me. What error u get when trying to log in?

    I have updated the pasword now, try again.

    #441889

    Hello,

    I view 404 page: https://gyazo.com/4e5245c0c656d02141b9ac00e5907b80

    Then I insert not existing page and see the same: https://gyazo.com/5417771765cc2c7abdf41616e2ef21c5

    Could you kindly clarify the issue? I cannot catch the problem.

    Best Regards

    #443159

    martins-1963
    Participant

    Issue is with other languages than main language.
    for example here (https://sleeppointnew.lionssolution.com/en/adasdasd) is english version of site and its 404 is also in main language.
    Ull see in pages iw created en and ru version of 404 pages, but i cant seem to set them in settings.

    #443422

    Hello,

    WoodMart theme was not tested with the plugin you use for translation.

    Please try to use WPML. It is 100% compatible. Alternatively, you can check how it works on any other free theme to see if theme causes the problem.

    If you have any questions please feel free to contact us.

    Best Regards

    #443491

    martins-1963
    Participant

    ok, thank you.

    Other themes doesnt have option to set custom 404 page like that.
    WPML is not an option in our set up.
    Any plans of making theme polylang compatible?

    • This reply was modified 1 year, 3 months ago by martins-1963.
    #443752

    Hello,

    Our developers are considering this option.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 12 posts - 1 through 12 (of 12 total)