Home Forums Basel – Premium Template Custom Font

This topic contains 7 replies, has 2 voices, and was last updated by Artem Temos Artem Temos 4 months ago.

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  • #129998
    konifez
    konifez
    Customer

    Hello everybody, last time we asked a question about how to upload a custom font. That’s worked out by now. And we were able to set the typography to the new font. However, in the meantime the dropdown menu to select the font disappeared and we are not able to select a font any more, see attached screenshot.
    How could we solve this problem?
    Thanks and best regards,
    Florian

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    #130004

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #133176
    konifez
    konifez
    Customer

    Hello,

    which is the best possibility to give you admin access? And do we have to disable the plugins only for changing the font or in general?

    Thanks in advance,
    Florian

    #133178

    You can send the information via the private content field. It would be better to disable all external plugins so we can be sure that there are no conflicts.

    #133294
    konifez
    konifez
    Customer

    Please find the access data in the field below.
    Thank you!

    Private Content Hidden
    #133322

    Please, disable all external plugins first so we can check.
    Also, update the theme to the latest version.

    We see that you have some problems on the server and it seems that it blocks requests to some required resources https://gyazo.com/e38f66b41529575e4001641085409e5f
    Ask your hosting provider to investigate this problem too.

    #136860
    konifez
    konifez
    Customer

    We disabled all external plugins and updated the theme. Could you check if it is possible to change the font now?

    #136885

    Try to add the following PHP code snippet to the child theme functions.php file

    function select2_enqueue() {
        wp_enqueue_script(
            'select2-js',
            '//cdn.jsdelivr.net/select2/3.5.2/select2.min.js',
            array(),
            '3.5.2',
            true
        );
        wp_enqueue_style(
            'select2-css',
            '//cdn.jsdelivr.net/select2/3.5.2/select2.css',
            array(),
            '3.5.2',
            'all'
        );
    }
    add_action( 'admin_init', 'select2_enqueue' );
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