custom font not showing (from Plants template)

Hello,
I have installed the theme and have been building my website off of the Plants template.
There is one issue I encountered: the custom fonts are not displayed in the website anymore.

This happened after I edited a couple of pictures and text in the Home page, although I am not sure how these edits would have triggered a change in the entire’s website font usage. I had already made several edits to the pages prior to this happening.

If I try to select the fonts from the general settings of the theme, it states that the custom fonts are used, even though in the end they’re not showing.

Could you kindly help in getting the custom fonts to show again?

Thanks in advance

Hello,

You need to select the custom font family “Clash display” in the typography settings:
https://ibb.co/HFGQTJX

You can select the custom font in the elementor while editing the typography settings:
https://ibb.co/TrByvGK

Best Regards.

Thanks for your answer.
A clarification: both those options you mentioned are selected already, but the custom fonts have disappeared across the entire website (menus, text, titles, etc.). The website is just showing the fallback font instead of the custom ones.

How can I troubleshoot this?

Hello,

Please upload the custom font again and check how it works:
https://xtemos.com/docs-topic/how-to-upload-custom-fonts/

If the issue remains, deactivate the plugins not related to the theme and check how it works. If the issue still persists, let me know. I will further check on your site and give you a possible solution.

Best Regards

Deleting and re-uploading the custom fonts has resolved the issue. Thank you!

Sounds Great! that your issue has been solved.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

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