custom placeholder image is not working

This topic has 7 replies, 2 voices, and was last updated 5 years, 11 months ago by Elise Noromit.

Viewing 8 posts - 1 through 8 (of 8 total)

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May 10, 2018 at 9:00 am #56891

Lateefuddien
Participant

This image should load before original image loaded: https://gyazo.com/2e3eb07b229b3c18e0aee2242ec4eee6

But it is not showing

and can i use .svg in this?

These are the settings: https://gyazo.com/c6c331f9780a92616abfdfcbc533df3f

May 10, 2018 at 10:00 am #56904

Elise Noromit
Member

Hello,

Please try to set “none” in Appearance effect for Lazy loading in Theme Settings > Performance

No only these formats png, ico are supported.

Best Regards

May 10, 2018 at 10:30 am #56911

Lateefuddien
Participant

If i off lazy loading ten custom place holder option is hidden

May 10, 2018 at 12:11 pm #56924

Elise Noromit
Member

Hello,

Please do not set “off”. It was my mistake, sorry, for confuse. Please try to set “none” in Appearance effect for Lazy loading in Theme Settings > Performance

Best Regards

May 10, 2018 at 12:35 pm #56927

Lateefuddien
Participant

I already did it: https://gyazo.com/5ffdf90f468f15191693755ccd51b580

Nothing happened

May 10, 2018 at 1:09 pm #56940

Elise Noromit
Member

Hello,

Please navigate Theme Settings > Performance to try this option: https://gyazo.com/b6cf11935ae14c2f57113c5da0240780

Best Regard

May 10, 2018 at 6:47 pm #57003

Lateefuddien
Participant

hey..it’s working…

May 11, 2018 at 6:28 am #57029

Elise Noromit
Member

That is fine. If you have any questions, please feel free to contact us.

Best Regards
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