Customer Place Not loading

hi,
custom placeholder not loading i have follow this step
https://xtemos.com/forums/topic/custom-placeholder-image-is-not-working/#new-post

but still it not load..
also i am using png.. and for this svg is possible? but first iam using png but still not loading

Hello,

Please please, provide your site admin access to the private area. And the title of the animated image I will check

Best Regards

thanks..

this svg file i need to run.. http://www.sararoka.com/wp-content/uploads/2021/04/sara-roka-animated-logo.svg

but png also not working

Hello,

Please enable Lazy loading option and try again: http://prntscr.com/117734b

Best Regards

have you add some code in it? where and what? have you check from backend now it will work? also have you appply svg not is it will be work?

Hello,

We did nothing we have just checked the settings.

Have you solved the issue?

Best Regards

Hi, I have change change the setting and yes it working well, thanks,
but is this possible to show this place holder at middle? with like width = 50px height= 50px and rest have background while??

bcz currently it spread all over the image
https://prnt.sc/11ac20u

also when i on these setting placeholder ​not working
specially with “Generate previews” and “Base 64 encode for placeholders”
https://prnt.sc/11ac3m

Please reply ASAP its urgent.. thanks

Hello,

Unfortunately, there is no option, you will need to recreate the image on a canvas with the spaces and reduces the image itself.

Best Regards

[Author]

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