DATABASE CONNECTION ERROR

Hi,

Getting DATABASE CONNECTION ERROR after integration of Woocommerce

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I have same problem but staff support is bad 🙁

Please provide support as this is basis of connection with woocommerce

Hello,

Sorry to hear about the inconvenience but we have confirmed from the Test Site, the WooCommerce is working fine and there isn’t such an issue arising.

So, kindly please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

Best Regards

Hi,

While exploring, we found that Restarting the server is again clearing and working fine but then again working after sometime,it’s causing the same issue.

We are using Digital ocean as CSP having droplet spec as

Basic.
Regular Intel
1 vCPU
1 GB
25 GB
1 TB

Hello,

Regarding confirming the requirements required for the Theme setup, you can check out the following documentation link: https://xtemos.com/docs-topic/requirements-wordpress-set-up/

Further regarding the concern, This Error is not related to our theme, it is related to wordpress and database. Most probably it is a server related issue. Please read the following article to try and fix the issue:
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-error-establishing-a-database-connection-in-wordpress/

Hopefully, it can work out for you. Our theme does not influence or have any options to solve the problem.

Best Regards

[Author]

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