Deactivate the initial popup

Hi Guys,
I hope you are well.

I know it is elementary, but I can not find where to deactivate the initial popup of the template. I appreciate any help. Thanks.

Hello,

Thank you very much for choosing our theme and for contacting us.

Please check the Theme Settings > General > Promo popup.

If you have any questions please feel free to contact us.

Best Regards

Hi team,
Thanks for your quick response.

I tried several times, and it doesn´t deactivate the pop-up. Can you have a look, please? Let me give you the access:
(Extra Information)

Another point is that the website is performing soooo low. It takes too much time for any single process into the dashboard and for UX. Can you have a look if you detect any incidents, please?

I appreciate any help you can give me.
Jose.

Hello,

Please check this screen: https://gyazo.com/2020e84f590bbcc9536d160023febadd

Now it should disappear.

Best Regards

Hi Team,
Thanks for your reply and advances.

I have another doubt. Can you please tell me where I can create and activate a coupon?

Thanks in advance.
Jose.

Hello,

You can activate the coupon in Woocoommerce > Settings > Products.

If you have any questions please feel free to contact us.

Best Regards

Morning,
Thanks for your answer. Unfortunately, the Coupon option is not there. I don’t know if you are using another version of Woocommerce. I still can not find it. Do you know another option? I sent you the access credentials in my last post.

Thanks.
Jose.

Hello,

Please check the screens: https://gyazo.com/1d83c4c7415cb91d3e14fc0ca8fc6906 and https://gyazo.com/70cf722a7905be64b9c4d4515e02fde7

It was my bad, this option in in General.

If you have any questions please feel free to contact us.

Best Regards

[Author]

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