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Default Header keeps appearing

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #637663

    cosadandri
    Participant

    Hello,

    I have a website with 2 languages
    Romanian and English
    And it is a woocommerce website
    The problem is that when i open a product in english language, everything is ok, but when i am in single product page (viewing only one product) and switch the language, the the woodmart header (default one) appears (even if i delete it);
    i also tried Theme Settings -> Single product -> Layout -> Custom single product header (and chose my header) but wont work.

    Please help
    exammple product with default header
    https://staging.funeralls.com/ro/shop/coffins/

    example product with correct header
    https://staging.funeralls.com/shop/coffins/

    #637665

    cosadandri
    Participant

    I see here
    https://xtemos.com/docs-topic/how-to-set-default-header-for-website/

    that you explained very well, but the problem is that the one in the file attached keeps reappearing.

    Attachments:
    You must be logged in to view attached files.
    #637667

    cosadandri
    Participant

    Hello,

    One last thing.
    The problem appeared when you switch in a single product page from english to romanian.

    #637672

    cosadandri
    Participant

    Hello,
    attached a pair of admin credentials to see with your eyes.
    Thank you
    ps please dont delete anything

    #637835

    Hung Pham
    Participant

    Hi cosadandri,

    Thanks for reaching to us.

    I suggest you translate the header as described in our article – https://xtemos.com/docs-topic/how-to-use-wpml-with-woodmart/#translating-header-builder

    Regards,

    #637855

    cosadandri
    Participant

    The issue is not related to translation.
    The header is displayed in both Romanian and English.
    The problem occurs on the Single Product page, meaning the page where I view a single product and its details; at that point, the header changes completely to one of your default headers.

    I mentioned that I changed the header from Theme Options and set my own header for the Single Product page, but when I switch the language to Romanian while viewing the product, your default header appears.

    I have tried deleting it, but it keeps reappearing.
    So, I repeat, the issue is not related to translation.

    #637889

    cosadandri
    Participant

    Hello,

    You were right; the problem was with the translation.

    Thank you very much. and sorry for bothering you.
    You may now close the ticket.

    #638092

    Hung Pham
    Participant

    Hi cosadandri,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,

Viewing 8 posts - 1 through 8 (of 8 total)

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