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demo home page is not properly showing for sport cate
- This topic has 11 replies, 2 voices, and was last updated 4 years ago by Aizaz Imtiaz Awan.
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AuthorPosts
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December 9, 2020 at 3:40 am #249066
shahidParticipantHi
demo home page is not properly showing for sport cate
December 9, 2020 at 8:29 am #249099
Aizaz Imtiaz AwanKeymasterHello,
Please deactivate all the third-party plugins activate the parent theme then clear cache and check back.
If the problem continues then leave all the third-party plugins deactivated and tell me with the permissions to debug then we will troubleshoot with the theme plugins.
Best Regards.
December 9, 2020 at 10:46 am #249159
shahidParticipantWe tried but It didnt work . please go ahead and do debugging .
Best Regards,
December 9, 2020 at 12:04 pm #249186
Aizaz Imtiaz AwanKeymasterHello,
I have logged into your website and all the third-party plugins are still activated.
And you are not using the latest version of the theme and the recommended plugins. Please make sure that you are using the latest version of the theme and recommended plugins. Then check back.
If the issue still occurs then Please deactivate all the third-party plugins then tell me with the permissions to debug then we will troubleshoot with the theme plugins.
Best Regards.
December 9, 2020 at 11:44 pm #249427
shahidParticipantHi –
We have deactivated all the plugins – Please take a look.
Best Regards,
December 10, 2020 at 7:13 am #249465
Aizaz Imtiaz AwanKeymasterHello,
I have logged into your website and you still haven’t updated the theme and the recommended plugins.
Please update the theme to the latest version and update the recommended plugins. Then clear cache and check back.
Because we always recommend using the latest version of the theme and the recommended plugins.
Best Regards.
December 11, 2020 at 2:13 am #249808
shahidParticipantHi
I have updated the plugins to the latest version . Please update the theme I tried multiple times but Its taking lot of time .
Best Regards,
December 11, 2020 at 6:30 am #249830
Aizaz Imtiaz AwanKeymasterHello,
I have logged into your website and updated the theme to the latest version.
Now I found the real cause of the issue. You are using the Elementor page builder plugin and it seems that you have edited the homepage and clicked back to the WordPress editor that caused the issue and broken the layout.
You have to recreate the page OR re-import the demo then the issue will be fixed.
Best Regards.
December 11, 2020 at 10:38 am #249914
shahidParticipantPlease re import it .
Best Regards
December 11, 2020 at 1:03 pm #250005
Aizaz Imtiaz AwanKeymasterHello,
To re-import the demo you need to reset everything and then install the theme and the plugins again.
To move forward and re-import the demo we need your permissions to go further. Because reimporting the demo will erase all the data and settings you made.
Best Regards.
December 11, 2020 at 1:15 pm #250014
shahidParticipantHi
Please go ahead . No issue
Best Regards,
December 12, 2020 at 6:12 am #250224
Aizaz Imtiaz AwanKeymasterHello,
Currently, we are unable to edit the pages using elementor. Please ask your hosting providers to make the requirement settings the same as mentioned in our detailed documentation.
https://xtemos.com/docs/woodmart/requirements-wordpress-set/
Then tell us after making the requirements the same then we will process further.
Best Regards.
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