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Demo Import

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  • #457358

    satasupport.gr
    Participant

    Hello

    I have a problem with demo import (glasses)
    I stuck on 15% or 30% or 60% and i get “AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance”
    I disable all external plugins and i have setup woo.
    And php limit is 512M
    But nothing change
    Any ideas to work out?

    #457362

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #457365

    satasupport.gr
    Participant

    Hello thank you for the quick reply
    here is the login details

    #457380

    satasupport.gr
    Participant

    Hello

    I dont know if you manage to do anything
    But i just give it a go
    and the inport its complete

    Thank you

    #457392

    Artem Temos
    Keymaster

    We didn’t touch anything. Anyway, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

    Kind Regards

Viewing 5 posts - 1 through 5 (of 5 total)