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Demo Import
- This topic has 7 replies, 2 voices, and was last updated 1 year, 6 months ago by
Elise Noromit.
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August 10, 2023 at 7:45 pm #487991
satasupport.grParticipantHello
I am trying to import demo data but it stuck to 15% and then pops error “AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.”
if i check console i see this
load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.3:2 GET https://gizmoguru.gr/wp-admin/admin-ajax.php?action=woodmart_import_action&version=mega-electronics_base&type=base&process=xml&security=0fdf97865f 504
I get 504 error but my limits is above the required ones.
Any ideas?
Or if you can sent me the mega eletronics demo to import it from the import section.Thank you
August 11, 2023 at 12:36 am #488017
Elise NoromitMemberHello,
Please make sure you have disabled the child theme and deactivated all the plugins. If you have done that, insert the site admin access into the Private content below the message area. We will take a closer look at the case.
Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would
better make the full backup of your site.Which demo do you want to upload?
Best Regards
August 11, 2023 at 8:26 am #488056
satasupport.grParticipanthello,
Yeap i have done that and some other solution i found but nothing works for me.
I am trying to upload Mega Electronics.Thank you
August 12, 2023 at 9:12 am #488340
satasupport.grParticipantHello
Any update?
Maybe it will be faster if you can send me the mega electronics demo to import it from the import section?August 13, 2023 at 9:44 pm #488516
Elise NoromitMemberHello,
Sorry for the delay, we need more time to check the issue with the developers. We will get back to you asap.
Best Regards
August 21, 2023 at 8:58 am #489995
satasupport.grParticipantHello
Any update? its been over a week now.
Please send me the demo “Mega Electronics” to import it from the “import/export/reset” section.August 22, 2023 at 1:47 am #490269
Elise NoromitMemberHello,
Sorry for the delay. We will get back asap.
Best Regards
August 22, 2023 at 3:11 pm #490470
Elise NoromitMemberHello,
Sorry for the delay, please contact the host support and ask them to increase the Time out parameter, then try again.
If you have any questions please feel free to contact us.
Best Regards
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