Demo Theme not installed properly and there was so many design issues.Image Size

I install a Demo theme but after install there are so many errors related to design margin padding issue on home page. and also there is no documentation of Image Size. Pls Give me details of Image size that used on Homepage banner and promotional banner. And Fixed this Design issues

Attachments:

You must be logged in to view attached files.

Hello,

Thank you very much for choosing our theme and for contacting us.

In order to correct your menus in the Header, you need to set the Primary menu in Appearance > Menus.

In addition, you need to select which menu you want to show in the Menu elements of the Header builder: https://xtemos.com/forums/forum/woodmart-premium-template/

Best Regards

Still your answer in incomplete. What about image size?

Hello,

Please clarify your image issue.

Any content in the header row is limited by the row height, including the image.

Please check this manual: https://xtemos.com/docs-topic/header-rows-and-columns-configuration/

If you have any questions please feel free to contact us.

Best Regards

Hi Want image size of all product , banner area of home pages . see the below image.

Attachments:

You must be logged in to view attached files.

I thing theme has some error . whenever i tried to edit the theme then automatically blank space added in top of banner slider also auto slide is not working. And still you did not give Image Size Doc.

Attachments:

You must be logged in to view attached files.

Hello,

This padding is important for all the Woocommerce templates, in order to remove it from the home page you need to add this negative margin to the first section if you use Elementor https://prnt.sc/uhivji or set margin-top:-40px in the upper row settings: http://prntscr.com/lexqqs for WP bakery page builder.

If you have any questions please feel free to contact us.

Best Regards

1. I want Image sizes.
2. I want Add to cart button under Price.

Attachments:

You must be logged in to view attached files.

Also product card design is very poor. there is no fixed text in the box. product visibility is too bad. I regret buying this.

Attachments:

You must be logged in to view attached files.

Hello,

Please consider using WooCommerce layouts builder you can create product page designs as per your needs: https://xtemos.com/docs-topic/single-product-page-builder/

If you have any questions please feel free to contact us.

Best Regards

Still Your answer is incomplete . Pls clarify #461878

Full Error on site https://www.hashtagfitness.in/

you guys did not reply on time my whole site is showing error after installing this shitty theme.

Hello,

Your purpose can be achieved using WooCommerce layouts builder you can create product page designs as per your needs: https://xtemos.com/docs-topic/single-product-page-builder/

If you have any questions please feel free to contact us.

Best Regards

Hello,

We are terribly sorry you are disappointed with the support. I do apologize I followed your purposes incorrectly.

#460511 Your screen shows an incorrect menu application and that is why I recommended the way to fix that. Taking into consideration the screen of the header, I tested questions about image size related to the header.

#461647 there is no requirements for the image size. You need to upload big but not huge images and make sure you have not limited the size in the image settings of the widget.

#461822 The only want to remove the gap is to add a negative top margin to the upper row/section.

#461878 and #462099 WoodMart theme provide Woocommerce builder allowing custom templates for functional pages of Woocommerce and change the design as per your wish. Did you check the option?

As for the product image size, please check this manual: https://xtemos.com/docs-topic/image-size-and-content-alignment-in-a-product-grid/

You will see that the images are not configured or customized, you will need to upload images of appropriate size and proportion. To get a nice view try to upload images of the same size for all the products.

Please let us know which issues remains if any we will gladly help to solve them. We would highly appreciate if you remove your negative feedback and give a trial to assist you in resolving your difficulties and then estimate us.

I do hope for your understanding.

If you have any questions please feel free to contact us.

Best Regards

My Concern is not about my Product page its about Homepage . Pls Provide your Email Ed so that i can share Screen shot

Hello,

Please insert all the screens into the Private content (admin and FTP access, relevant URL) this is a confidential area.

You can attach images with the message here as well.

Best Regards

Hi , I am giving you my Wp login Credentials. pls fix my homepage as per the design.

Hi Whats the Update?

You guys are not replying to my message. I do not know what to do. I guess my $60 was wasted. I install this theme so many times and every time I change something, everything is messed up after that. If you don’t do anything then tell me clearly so that I can stop messaging you.

Hello,

Sorry for the delay, when you write a new message your topic goes to the top and we process the correspondence from the earliest to the latest.

I am checking your home page: https://gyazo.com/1dc731363606382d1942d2f5ddfacc7c

I cannot catch the problem. I see the gap between the header and the banner. You need to insert -40 px margin in the top row of your content.

I see you upload small images: https://gyazo.com/0f0b7985e4d17ecc87d6f28f3dc17c59 Please try to use sizes we mention in our manual: https://xtemos.com/docs-topic/image-size-and-content-alignment-in-a-product-grid/

I also check a couple of product pages and I cannot catch any issues: https://gyazo.com/671b4afbc58de0a1886a1a6e88b4b07d and https://gyazo.com/671def0a811196c7c3b8e9e373b00709

You can attach an image or make a screen using https://gyazo.com or else insert it into the private area. We will check.

Please describe in detail what you want to change on the product page and we will guide you or assist you.

Best Regards

My problem is that whenever I make any changes in the backend editor for example when i edit seo title then the whole design gets messed up after saving.
I attracted both of the image form page and wp-admin home page.
I imported the design 10-20 times but as soon as I save it after adding seo title or seo description, the whole design gets spoiled.

Attachments:

You must be logged in to view attached files.

Hello,

We just tried to edit a SEO title for one of the pages but we don’t see any problems after the update. Here is a screenshot of what we changed
https://gyazo.com/fa001d2d4d53fa5e4408e7e6209c014a
and how the page looked after the update https://gyazo.com/2bee19e0e262075f541a6476ef556671

Kind Regards

Why are you not understanding my point or my point is being ignored. How many times have I told that there is a problem with the homepage. I have also added the screenshot, even after that my error is being ignored.
And you saw his about page. I am saying again that look at the homepage in wp-admin pages and front-end
And if you don’t want to solve my problem then tell me directly. So that I buy another theme.
Because I can’t work with this poor theme and your poor support.
For the last time I am saying that look at the homepage.
just follow the link given below and see
https://www.hashtagfitness.in/wp-admin/post.php?post=16708&action=edit
https://www.hashtagfitness.in

Or else just follow the steps.
1. Remove all dummy content.
2. Then Import Again Retail Home content and activate it.
3. Go to Homepage and edit seo title or change anything and update then see the defference between Demo Homepage and Website home.

If you still don’t understand then refund my money

Hello,

Probably, there is some conflict with some of the installed plugins. Could you please temporarily disable them and leave only plugins related to our theme?

If you are not satisfied with our theme or support you can request a refund here and we will return your money back. https://themeforest.net/refund_requests/new

Kind Regards

Still cant able to add any element on home page. And Front page is looking very bad
pls fix my home page its look very bad

Hello,

We just tried to add a text element to your home page and we didn’t see any problems. Here are screenshots
https://gyazo.com/5d03426a72cdd3b53626913558f2a482
https://gyazo.com/6f09a00e4f8f91e3f807651319c04643

Also, your home page is full of different elements added by you so we are confused about your issue. Maybe we are talking about different things?

Kind Regards

[Author]

Posts