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  • #650782

    serviziweb
    Participant

    Hello,
    I have a problem with the product description.
    But when I go in the backend
    it not appeare

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    #650849

    Hung Pham
    Keymaster

    Hi serviziweb,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    #651372

    serviziweb
    Participant

    ok

    #651445

    Hung Pham
    Keymaster

    Hi serviziweb,

    Thanks for details.

    There are 3 default tabs of WooCommerce:

    + The Additional Information Tab: Shows when the Attributes are added under a Product. If the Attributes are not added then the Additional Information tab doesn’t show.

    + Description Tab: This is the main description on the product page.

    + Reviews: Used to show customers’s reviews.

    You can read more here https://woocommerce.com/document/editing-product-data-tabs/

    You are using Custom Single Product layout, which is built with WoodMart WooCommerce builder. Navigate to Layouts > Layout to edit Single product layout and use Product tabs widget to display description.

    Further, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

    Regards,

    #651501

    serviziweb
    Participant

    yes, ok but if you see in the immage 2 there is short description,
    in the immage 3 i put short description in the layout
    but in the immage 1 I don’t see the short desciption

    why ?

    • This reply was modified 3 weeks, 4 days ago by serviziweb.
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    #651633

    Hung Pham
    Keymaster

    Hi serviziweb,

    Please allow me to explain: The image 2 indicated that Product description, which will shows up in Description tab while Short description will be handled by Product short description widget and you can place it anywhere.

    Hope it clears.

    Regards,

Viewing 6 posts - 1 through 6 (of 6 total)