Description and additional information tab issue

[aggarwalrahul1920]

Hi,

We have renamed the “Additional info” tab to “Specs” and have removed the Reviews Tab.

We updated the Theme today to the latest version. After updation, the Specs or the Description were not being displayed on their own. the user had to click the Specs or Description Tab to view them.

We had to put in CSS in Customize Tab in Appearance tab. We added the following code:

.woocommerce-Tabs-panel–additional_information {
display: block !important;
}

After adding the above code the User when loads a page, the Specs tab is shown on its own but when the user clicks the Description Tab, the description is shown below the Specs. (screenshot attached, red shows the specs and green part is the description).

This issue seems to be there only in Mobile only

• This topic was modified 1 year, 7 months ago by aggarwalrahul1920.

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i am also attaching the code that was added in Custom CSS and Custom JS in Theme Settings. Both these codes have been added since we are using this theme from February 2023.
But started giving issues after Theme Update. Both these codes are still in the settings and we have not deleted them.

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Hello,

Description – is the main description on the product page.

Reviews are disabled in the Woocommerce > Settings > Product. It is not editable.

Additional tab (with the attributes) enter each attribute in the product page and disable showing on the product page. Not editable.

Additional tab (Shipping information) You can edit it in the Theme Settings > Product page > Tabs: https://xtemos.com/docs/woodmart/html-blocks-2/#shipment_delivery

You can translate/rewrite all theme and plugin texts via PO file in WordPress. Here is a video tutorial that should help you translate your website texts with a Loco Translate plugin https://www.youtube.com/watch?v=D3NsDdMzsls&list=PLMw6W4rAaOgKKv0oexGHzpWBg1imvrval&index=3

Please check the video tutorial to see how to save the translation file correctly. You can remove the plugin and translations would remain. Also, translations would remain after each theme update.

In order to translate the WooCommerce strings, you need to create a separate translation in Loco > Plugins > WooCommerce in the same way as shown in the video.

Please remove your custom code and configure, and rename the tabs correctly.

Best Regards

I don’t want to translate. Please open any product page on the website on MOBILE device and click on the description tab. Please see how it the Description is appearing in the page.
https://toolz4industry.com/product/maxman-21v-cordless-grass-trimmer-with-height-adjustment/

Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
Switch to the parent theme.

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

[Author]

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