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description on mobile devices
- This topic has 19 replies, 2 voices, and was last updated 9 months, 3 weeks ago by
Artem Temos.
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AuthorPosts
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April 24, 2024 at 3:45 pm #560291
atiam1982ParticipantGood morning, what can I do to prevent the “description” heading from being displayed twice on my mobile device? It’s on the desktop once. Unfortunately, it is duplicated on the phone.
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You must be logged in to view attached files.April 24, 2024 at 3:47 pm #560296
Artem TemosKeymasterHi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
April 25, 2024 at 2:44 pm #560651
atiam1982Participantin extra informations
April 25, 2024 at 2:46 pm #560655
Artem TemosKeymasterAs we can see, you added product tabs to the accordion element and that is why you see duplicated title there https://gyazo.com/821c9ac583f6bcb0cadde4088ab2c646
April 26, 2024 at 3:14 pm #561081
atiam1982Participantand how to solve the problem, i.e. remove 1 “description”.
April 29, 2024 at 9:37 am #561529
Artem TemosKeymasterYou need to edit your product page’s custom layout and move your product tabs element out of the accordion element.
April 29, 2024 at 11:21 am #561600
atiam1982Participantif I check in elementor, I only have a container with tabs. There is no accordion. Where can I delete/edit it to remove tabs from it?
Attachments:
You must be logged in to view attached files.April 29, 2024 at 11:48 am #561612
Artem TemosKeymasterPlease send us your admin access so we can check the configuration.
April 30, 2024 at 11:33 am #561936
atiam1982Participanthi, in extra informations
April 30, 2024 at 11:46 am #561938
Artem TemosKeymasterCould you please update the theme to the latest version 7.5.1? https://xtemos.com/docs-topic/update-the-theme/
May 2, 2024 at 5:12 pm #562802
atiam1982ParticipantLicence key
May 3, 2024 at 9:28 am #562930
Artem TemosKeymasterHello,
You can add your purchase codes to your account and see all of its activations and domains. You can do this here https://xtemos.com/my-account/
Kind Regards
May 5, 2024 at 3:49 pm #563317
atiam1982ParticipantUnfortunately, in the panel you can’t see one activation… not all… and even in the case of this one you can’t see what domain it concerns…
May 6, 2024 at 9:43 am #563408
Artem TemosKeymasterSorry, but your problem is not quite clear. Could you please explain and provide us with some screenshots?
Kind Regards
May 16, 2024 at 5:21 pm #566111May 16, 2024 at 5:26 pm #566114
Artem TemosKeymasterHello,
As we can see, there is only one purchase code added to your account. If you have more purchase codes you can add them one by one in your account.
And this purchase code is not activated yet, you need to go to your website dashboard -> WoodMart -> Theme license and enter your purchase code there.
Kind Regards
May 17, 2024 at 10:31 am #566209
atiam1982Participantok. I managed to add the license key and update woodmart. Unfortunately, the problem that started this thread still exists. On mobile devices, the “description” is still displayed twice and cannot be removed. Can you do something about it now, after updating Woodmart?
Attachments:
You must be logged in to view attached files.May 17, 2024 at 11:27 am #566223
Artem TemosKeymasterThere is a negative margin in the product description, which on a mobile device is due to the fact that the tabs overlap the title accordion of the item https://monosnap.com/file/OgjQIzvnVcv3UsUk1E7TIA361w2HmN
May 17, 2024 at 11:59 am #566226
atiam1982Participantnot overlapping these elements is a problem. The top title “description” is simply an unnecessary element and I would like to remove it.
May 17, 2024 at 12:00 pm #566228
Artem TemosKeymasterTo fix this issue, try to add the following code snippet to the Custom CSS area in Theme Settings.
.wd-accordion-title.wd-opener-pos-right { display: none; }
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